Video Case Study

Yukon-Kuskokwim Health Corporation

As part of the Tribal Health Organizations, Yukon-Kuskokwim Health Corporation’s primary challenges were its lack of timely communication across the entire Health System, and its difficulties collaborating with its remote clinics. YKHC’s primary goal was to find a pager replacement for a large number of outdated pagers carried by their physicians and staff. Additionally, they chose to implement several features including Role-Based Scheduling and Automated Persona Management. The end result for YKHC was seamless communication across the entire health system as well as improved patient safety.

San Joaquin General Hospital Uses TigerConnect to Improve HCAHPS Score by Reducing Overhead Noise

San Joaquin General Hospital needed a solution that would address their communication challenges without affecting overall workflow or distracting patients. TigerConnect has not only helped them reduce overhead noise, positively impacting patient care satisfaction, but has also helped expedite SJGH’s everyday communication needs.

With TigerConnect, SJGH can continue its commitment to creating a warm and personal environment – which is sensitive to both a patient’s emotional and physical needs – and now do so in an even more efficient manner.