Nurse Call Middleware

The right message to the right caregiver

Intelligently route context-rich notifications from any nurse call system to the appropriate staff member using flexible, rules-based workflow. Identify requests best suited for support staff to save RNs’ time and reduce unnecessary interruptions.

Track patient satisfaction

Consume and correlate data from nurse call systems, EHR, and RTLS platforms to create a real-time snapshot of patient experience, staff responsiveness, unit workload, and hospital performance.

Clinical leaders can view, trend, and compare patient satisfaction metrics (HCAHPS) across the enterprise. Armed with this data, leaders can reinforce their decision-making and process improvement initiatives around patient satisfaction and clinical workflow effectiveness.

Easily integrate with existing systems

Direct integrations with your EMR/ADT, major RTLS platforms, smart bed vendors, and medical devices that offer a myriad of innovative use cases that converge clinical systems, streamline communications and collaboration and generate insightful analytics within a single user experience.