Clinical Communication and Collaboration Software

Achieve Better Patient Throughput from Better Communication 

Maximize your EHR investment by pairing it with advanced clinical communication software to improve productivity and patient care. 

  • Unified communication platform connects all staff, no matter their location​, with a single app for messaging, phone and video calling 
  • Integrates to any EHR and other key systems (i.e. on-call scheduling, Labs, PACs)​ 
  • 99.99% uptime handling billions of messages annually​ 
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Healthcare’s Most Powerful Clinical Communication & Collaboration Solution

TigerConnect’s clinical collaboration software platform, built for the way you work

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Seamless Communication

HIPAA-compliant communication via video, voice, and text.

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Custom Teams

Instantly collaborate with pre-defined teams consisting of the appropriate on-call roles.

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Interoperable & 100% cloud-based

System integrations ensure the right information is routed to the right providers at the right time.

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Role-Based Scheduling

Functional roles auto-populate from your physician schedules.

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Easily Find Who’s On Call

Scheduling integration makes it easy to find on-call providers, even if you don’t know their name.

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Patient Engagement Made Easy

Connect with patients and family members, no patient app required. Manage virtual visits and reminders.

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See TigerConnect in Action

Take a self-guided tour to see how physicians, nurses, and support staff can save time by communicating with our secure, best-in-class collaboration platform.

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Seamlessly Toggle Between TigerConnect and your EHR

Enhance clinicians’ experience by embedding TigerConnect in your EHR to facilitate accurate communication and reduce context switching between apps.

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Discoverable Teams for Mobilization & Collaboration

With TigerConnect’s TigerConnect Clinical Collaboration Software Platform, quickly activate TigerConnect Teams such as Rapid Response (RRT) and code for emergent situations. Designated staff can locate and mobilize teams from the directory. Teams can be made up of individuals, roles or both to ensure coverage.

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Real-Time Alarms & Alerts

Intelligently route context-rich clinical notifications from 3rd-party systems to TigerConnect’s Clinical Collaboration Software Platform. Automatically send results and relevant patient data from the EHR for care teams to collaborate in a single endpoint. Reduce alarm fatigue and distractions by routing alerts and alarms from nurse call systems and telemetry equipment to the appropriate caregiver.

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Coordinate Care Via Voice & Video

Reach colleagues live with Wi-Fi-based voice and video calling. Engage multiple members of the care team for check-in or connect with remote employees for virtual consults. TigerConnect’s cloud-based SIP PBX integration connects directly with your telephony system to streamline communication and reduce hardware costs with TigerConnect’s Clinical Collaboration Platform.

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Full Administrative Control

Maintain complete control over users, settings, and security policies through TigerConnect’s’ comprehensive administrative console. Quickly onboard users individually, by CSV upload, or through LDAP/Active Directory, and immediately revoke access for lost or stolen devices.

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Robust, Easy-to-Use Messaging Features

TigerConnect’s clinical collaboration software platform, protects patient information, improves workflows, accelerates response times and streamlines care team clinical collaboration.

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HITRUST Certified. Secure. Encrypted. Guaranteed.

Text confidently with end-to-end encryption, PIN locks and full administrator controls – all with a $1 million compliance guarantee. Learn More ›

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Broadcast Messages to Groups or the Entire Organization

Send messages to your healthcare organization or sub-groups using admin-configured distribution lists

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Photos, Videos, & File Attachments

Send and receive images, videos, and voice recordings from the phone or cloud storage apps.

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Reliable & Secure Texting

Tailor communications with group, broadcast and priority messaging, all with delivery confirmation.

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Roles and Scheduling Integration:
Accelerate Workflows and Response Times

Saving time saves lives, quickly get the right message to the right person or critical response team.

Conveniently Lookup Roles in the Directory

Manual scheduling is inefficient, time-consuming, and unproductive – impacting patient outcomes and contributing to doctor and staff burnout. With automated physician scheduling software, staff can turn complex spreadsheets into fair and balanced schedules, saving time and improving provider satisfaction.

Discover how much time your organization can save with the physician scheduling time-savings calculator.

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Detailed Roles Profile

See key details for a role, including the current shift owner and swipe in to take over or opt out.

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Calendar Views by Shift

Look up a role to see who’s assigned to it and sync shifts with scheduling tools like TigerConnect Physician Scheduling.

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Achieve Real ROI

TigerConnect integrates with your hospital systems to break down information silos and push patient data to care teams the moment it becomes available.

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“TigerConnect allows very direct communication between the providers. It bypasses those extra layers getting in the way of taking care of patients.”

Dr. Matthew Colflesh,
Chief Medical Information Officer at Trinity Health System

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Named Leader in HIPAA Compliance by G2

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Read Reviews by Real Customers

See why TigerConnect is top rated in clinical communication & collaboration software by G2.

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Additional Resources

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Case Study

Trinity Health System

Access ›
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eBook

8 Must-Ask Questions When Evaluating A Clinical Communication Solution

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All Resources

Webinars, Datasheets, Events, Case Studies, Reports & More

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Ready to See More?

See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.

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Frequently Asked Questions

A clinical communication and collaboration (CC&C) solution is a secure messaging solution used by healthcare organizations to communicate and coordinate care. CC&Cs integrate with critical hospital systems, such as EHRs, to make patient data accessible and actionable for care teams.

A clinical communication and collaboration (CC&C) solution enables healthcare organizations to securely communicate by rich messaging, voice, and video. Advanced CC&C solutions can dramatically curb costs and streamline clinical workflows. These newer solutions are far more robust than the text-based systems many providers may be familiar with, such as those embedded in the electronic health record (EHR). Solutions such as TigerConnect offer integrated scheduling, patient engagement, alarm management, event notification and the ability to interface with other hospital systems such as EHRs.  

TigerConnect integrates with a variety of critical hospital systems to push data to care teams. Common integrations for clinical communication and collaboration platforms include EHR integration, nurse call, physiological monitors, and scheduling.

CC&C platforms are HIPAA compliant. TigerConnect has also earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, TigerConnect Clinical Collaboration Platform meets key healthcare regulations and requirements for protecting and securing sensitive private healthcare information.

For those evaluating advanced communication solutions, such as a clinical communication and collaboration (CC&C) solution, there are more criteria to understand versus texting-only tools. Solutions such as TigerConnect offer integrated scheduling, patient engagement, alarm management, event notification and the ability to interface with other hospital systems such as EHRs. Download the eBook, 8 Must-Ask Questions When Evaluating a Clinical Communication Solution, to learn how to evaluate CC&C solutions and the vendors offering them.

While both  CC&C and EHR chat apps allow for providers to communicate securely, they have distinct differences when it comes to speed, flexibility, uptime, and ease of use. Whereas EHR chat messages can go unnoticed, a CC&C offers real-time messaging, making it preferable for emergency clinical communications. Additionally, EHR texting may be limited to those within the hospital who have been licensed to use it. In contrast, with a CC&C, you can message anyone, including external providers at other facilities. Furthermore, unlike EHR chat, a CC&C like TigerConnect is cloud-based and is reliable with 99.995% uptime and no planned downtime.

TigerConnect is HIPAA-compliant and HITRUST certified, so you know messages are always safe and secure at transit and rest. TigerConnect also has end-to-end encryption, PIN locks, and full administrator controls

TigerConnect eliminates friction in healthcare communication by connecting your care teams, on-call schedules, and data in real-time. TigerConnect integrates with your critical hospital systems to break down the information silos and push data to care teams – the moment it becomes available – to speed clinical workflows.