Geisinger embraced TigerConnect as an enterprise-wide initiative, with an aggressive onboarding. As Geisinger achieved a critical mass of usage across the enterprise, they began to bring care teams together in ways never imagined.
Initial efforts centered on physicians and nurses, and then quickly expanded. To build a truly connected care network, Geisinger included clinical support staff, both within and outside the walls of the hospital including – environmental services, food services, outpatient clinics, the Life Flight Program, ED triage teams, patient placement services, complex patient management programs and more. Geisinger also put a focus on systems – integrating with their Epic EHR as well as other critical systems, particularly a closed-loop critical lab alert integration that proved highly successful.