Leadership Team


Our leadership team is comprised of entrepreneurs, secure clinical communications professionals, healthcare veterans, and business experts from a variety of industries – all focused on driving the future of more efficient and time-saving secure clinical communications.


Executive Team

  • Brad Brooks

    Chief Executive Officer

    Brad Brooks
    Chief Executive Officer Brad previously ran DIC Entertainment as President for six years after working for Donaldson, Lufkin and Jenrette as an Investment Banker. After acquiring the company with Bain Capital from the Walt Disney Company in 2000, he helped grow the company from less than $10 million of revenues to over $80 million in 2005 when he took the company public on the London Stock Exchange at a $200 million valuation. Brad received his BA from UC Berkeley and an MBA from the University of Chicago.
  • Melissa Bell


    Melissa Bell
    President Melissa Bell is president of TigerConnect, where she leads sales, marketing, revenue operations, solution design, clinical consulting, and customer success. She has over 25 years of experience as a revenue and customer leader in high-growth companies. Prior to TigerConnect, Melissa served as chief growth officer for Intelligent Medical Objects, accountable for go-to-market activity, sales, professional services, and customer success. Previously she held leadership roles at Inovalon, nThrive (previously MedAssets), GE Healthcare, and Allscripts. Melissa holds a Bachelor of Business Administration from Saint Mary’s College in Notre Dame, IN, and completed the Executive Leadership Development program at the University of North Carolina’s Kenan-Flagler Business School.
  • Andrew Brooks, M.D.

    Chief Medical Officer

    Andrew Brooks, M.D.
    Chief Medical Officer Dr. Andrew A. Brooks founded Cardo Medical, Inc. in May 2007 which was acquired by Arthrex in 2011. Dr. Brooks has been in the private practice of orthopedic surgery since 1994, specializing in sports medicine, arthroscopy, and joint reconstruction. Before founding Cardo Medical, he founded Specialty Surgical Center and sold it to Symbion (NASDAQ; SMBI) in 2005. Dr. Brooks is board-certified by the American Board of Orthopedic Surgery and is a Fellow of the American Academy of Orthopedic Surgeons. He received his Bachelor of Science and Doctor of Medicine degrees from the University of Southern California. He completed his residency in Orthopedic Surgery at USC and subsequently completed a fellowship in arthroscopic reconstructive surgery and sports medicine at the Hughston Clinic in Columbus, Georgia.
  • Will O’Connor, M.D.

    Chief Medical Information Officer

    Will O’Connor, M.D.
    Chief Medical Information Officer Will O’Connor, M.D. is TigerConnect’s chief medical information officer. He’s an industry-known physician executive with more than 20 years of healthcare experience focused on operations, strategic planning, consulting, client delivery, and thought leadership across the healthcare industry. As an orthopedic surgeon, Dr. O’Connor has significant provider experience as well as deep commercial experience, having worked for multiple companies, including McKesson, Allscripts/Eclipsys, and PriceWaterhouseCoopers. He specializes in assisting large health systems, academic medical centers, community hospitals, and payers leverage healthcare information technology and operational improvements to advance their clinical and financial outcomes. Additional experience includes EHR and HIE implementations, clinical communication and collaboration, clinician adoption, analytics, clinical decision support, provider operational analysis, and clinical process redesign.
  • Shawna Stephenson

    Chief Marketing Officer

    Shawna Stephenson
    Chief Marketing Officer Shawna Stephenson, chief marketing officer at TigerConnect, brings more than 20 years of technology marketing experience in a broad range of leadership roles at early-stage organizations and billion-dollar enterprises. She is responsible for leading end-to-end marketing to maximize corporate visibility and drive revenue, profitability, and business growth. Prior to TigerConnect, Shawna was the chief marketing officer at GPS Insight and the vice president of B2B marketing at Optum Financial, a division of Optum and UnitedHealth Group. Shawna holds a Bachelor of Science from the University of Iowa and a Master of Science from the University of Massachusetts, Boston.
  • Tim Goodwin

    Chief Technology Officer

    Tim Goodwin
    Chief Technology Officer Tim Goodwin has more than 15 years of technology leadership experience and a proven track record of building and running product development teams in an environment of rapid growth. As chief technology officer of TigerConnect, his focus is on strategically streamlining technology processes to prepare the company for continued growth and innovation. Hailing from New Zealand, Tim moved to the U.S. in 2013. He joined TigerConnect from Vacasa, the largest U.S. vacation rental management company, where he served as the CTO. He is credited with laying the foundation that enabled Vacasa to scale from supporting 5,000 vacation homes to its current inventory of more than 25,000 homes around the globe. Prior to Vacasa, Tim was CIO and senior vice president at Fiserv Digital Channels. Tim earned a bachelor of computer science from The University of Auckland in New Zealand.
  • John Elms

    Chief Product Officer

    John Elms
    Chief Product Officer John Elms is the chief product officer and leads the development of all TigerConnect health communication and collaboration product offerings. John joined TigerConnect from Critical Alert, where as CEO he transformed the company from a niche-market provider of traditional nurse call systems to an enterprise software company focused on care team collaboration managing all facets of patient communication originating from the bedside. He will oversee the integration of Critical Alert with the TigerConnect platform. John brings twenty-five plus years of executive leadership in the high tech industry including CEO roles at a public company, venture-backed startups, and his own entrepreneurial ventures including Connexall USA, Azalea Networks, and SpectraLink. He is a former Chairman of the American Electronics Association Mountain States Council and a member of the AeA national board. John holds a bachelor of liberal arts with honors from Harvard University. He is conversant in Mandarin Chinese with reading and writing skills at the upper-intermediate level.
  • Allie Vu

    Chief People Officer

    Allie Vu
    Chief People Officer Allie Vu, TigerConnect’s chief people officer, has 17+ years of human resources experience building high-performing organizations at fast-growing technology companies. At TigerConnect she oversees all aspects of human resources including talent strategy and acquisition, learning, employee engagement and culture development. Prior to TigerConnect, Allie led global human resources for Egencia, the business travel arm of Expedia, which consisted of 4,000 employees across 16 countries. Prior to Egencia, Allie held global leadership positions at several high-growth technology companies including Amazon, Concur, and Remitly. Allie holds a Bachelor of Arts in Psychology from Western Washington University, a PHR designation, and an advanced certification in Korn Ferry's Lominger Leadership suite.
  • Jay DeGooyer

    General Counsel

    Jay DeGooyer
    General Counsel Jay DeGooyer is general counsel for TigerConnect, overseeing all legal matters for the company. Jay brings 20 years of in-house and private law firm experience to TigerConnect. Prior to joining TigerConnect, Jay served as general counsel at Narvar, Inc., following just over four years at Marin Software Incorporated where he held multiple roles including general counsel and corporate secretary. Prior to joining Marin Software, Jay spent close to six years at the Hewlett-Packard Company. At Hewlett-Packard, he served as VP and associate general counsel of HP's Enterprise Group, where he was responsible for driving legal strategy and support across multiple disciplines. During his HP tenure, he also held senior legal roles supporting HP's global supply chain, direct procurement operations, and strategic alliances. Before joining HP, Jay was an attorney with Morgan Lewis in San Francisco. Jay received his J.D., cum laude, from the University of San Francisco School of Law and earned his B.A. from Skidmore College in Saratoga Springs, New York.
  • John Montealegre

    Chief Financial Officer

    John Montealegre
    Chief Financial Officer John Montealegre, chief financial officer, has more than 15+ years of experience in finance, strategy, and operations. In his most recent role as senior vice president of finance, John was instrumental in helping the company achieve rapid growth while maintaining a strong financial position and securing equity investments to enable strategic growth. As CFO, he will be responsible for TigerConnect’s overall financial strategy and management. Prior to joining TigerConnect, John helped scale and operate a leading VC-backed mobile insurance company in Brazil, advised large Brazilian corporations as a management consultant at McKinsey and Company, and invested on behalf of large net worth clients at JP Morgan. John has an MBA with a focus in finance and accounting from The Wharton School of the University of Pennsylvania.

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