Ambulatory Surgery Center Communication Software

Ambulatory Surgery Centers

Better communication, efficient scheduling, higher patient satisfaction

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The challenges for ambulatory surgery centers

Many of the challenges ambulatory surgery centers face revolve around communication – impacting productivity, safety, quality of care, and patient satisfaction. Major challenges include:

    • Communicating with distributed physicians
    • Coordinating schedules
    • Staying HIPAA-Compliant
    • Resolving internal politics
    • Improving inefficient workflows
    • Engaging with patients and families
    • Reducing cancellations

 

The TigerConnect solution

TigerConnect delivers clinical collaboration, texting, and telehealth features on one secure platform to optimize clinical and patient communications. Using TigerConnect, ASCs can integrate systems, securely communicate with diverse and dispersed physicians, collaborate with primary care providers, engage patients, and accelerate workflows to improve patient safety and outcomes.

Use cases & workflows for ambulatory surgery centers

Facilitate Communications Among Doctors and Staff

 

Facilitate communications among doctors and staff

Connect anywhere and reach any clinical or admin role via video, voice or text – without needing a phone number. See when messages are read, and forward, escalate, or recall as needed.

Easily Coordinate Schedules

 

Easily coordinate schedules

Integrate communication with scheduling tools to see staff and surgery schedules, know who is on call, and coordinate rescheduling as needed.

Manage Pre- and Post-Op Care with Patients

 

Manage pre- and post-op care with patients

Communicate with patients and their families to complete forms, pre-surgery checks, post-discharge follow-ups, rescheduling needs or to simply provide support without requiring patients to log in or download an app.

Communicate PHI Securely

 

Communicate PHI securely

TigerConnect is HITRUST certified, so you can exchange patient records, photos, videos, and other sensitive information with distributed care teams and patients.

Place Entire ASC Administration on One Platform

 

Place entire ASC administration on one platform

Set up multiple directories and groups as needed to exchange data across your organization, address issues quickly with your governing board, and maximize efficiency.

Keep Patients and Staff Safe

 

Keep patients and staff safe

Avoid unnecessary contact during high-risk periods with remote, instant, and proactive communications. Coordinate pre-surgery testing, check-in from the parking lot, reduce waiting room times and communicate with families on patient status and discharges.

Surgery centers

Surgery centers

Streamlining operations for ASCs using a communication platform

In this on-demand webinar, Dr. Andrew Brooks provides insights on how ambulatory surgery centers can use a secure telehealth, texting, and clinical collaboration platform to optimize workflows, coordinate schedules, follow up with patients, and improve operations.

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