Ambulatory Surgery Center Communication Software

Ambulatory Surgery Centers

Better communication, efficient scheduling, and higher patient satisfaction

The Challenges for Ambulatory Surgery Centers

Many of the challenges ambulatory surgery centers face revolve around communication – impacting productivity, safety, quality of care, and patient satisfaction. Major challenges include:

Communicating with distributed physicians
Coordinating schedules
Maintaining HIPAA compliance
Resolving internal politics

Improving inefficient workflows
Engaging with patients and families
Reducing cancellations

Use Cases & Workflows for Ambulatory Surgery Centers

Facilitate Communications Among Doctors and Staff

Connect anywhere and reach any clinical or admin role via video, voice or text – without needing a phone number. See when messages are read, and forward, escalate, or recall as needed.

Easily Coordinate Schedules

Integrate communication with scheduling tools to see staff and surgery schedules, know who is on call, and coordinate rescheduling as needed.

Manage Pre- and Post-Op Care with Patients

Communicate with patients and their families to complete forms, pre-surgery checks, post-discharge follow-ups, rescheduling needs or to simply provide support without requiring patients to log in or download an app.

Place Entire ASC Administration on One Platform

Set up multiple directories and groups as needed to exchange data across your organization, address issues quickly with your governing board, and maximize efficiency.

Communicate PHI Securely

TigerConnect is HITRUST certified, so you can exchange patient records, photos, videos, and other sensitive information with distributed care teams and patients.

Keep Patients and Staff Safe

Avoid unnecessary contact during high-risk periods with remote, instant, and proactive communications. Coordinate pre-surgery testing, check-in from the parking lot, reduce waiting room times and communicate with families on patient status and discharges.

The TigerConnect Solution

TigerConnect delivers clinical collaboration, texting, and telehealth features on one secure platform to optimize clinical and patient communications. Using TigerConnect, ASCs can integrate systems, securely communicate with diverse and dispersed physicians, collaborate with primary care providers, engage patients, and accelerate workflows to improve patient safety and outcomes.

Health Systems

Improving communication in healthcare across multiple facilities is no small feat. TigerConnect is your partner in developing healthcare communications strategies to ensure you’ll be successful from Day One. With a client list that includes Geisinger Health System, LifePoint, and CommonSpirit Health, TigerConnect has mastered the art of scalability. From customized solution design through implementation and ongoing support, TigerConnect maximizes patient throughput across dozens of affiliated facilities spanning multiple states – delivering efficiencies and cost savings on a massive scale.

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Home Health/Hospice

TigerConnect improves home care and hospice workflows by eliminating phone tag and providing a seamless, two-way communication channel for real-time sharing of patient data from the field. Because TigerConnect works on both company-issued and home health workers’ phones, nursing staff can quickly and easily text surgical wound photos, coordinate shift changes, communicate a patient’s status, and request medications. Messages can be geotagged for location purposes, and TigerConnect licenses are transferable to accommodate frequent staff changes.

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