Many of the challenges ambulatory surgery centers face revolve around communication – impacting productivity, safety, quality of care, and patient satisfaction. Major challenges include:
TigerConnect delivers clinical collaboration, texting, and telehealth features on one secure platform to optimize clinical and patient communications. Using TigerConnect, ASCs can integrate systems, securely communicate with diverse and dispersed physicians, collaborate with primary care providers, engage patients, and accelerate workflows to improve patient safety and outcomes.
Connect anywhere and reach any clinical or admin role via video, voice or text – without needing a phone number. See when messages are read, and forward, escalate, or recall as needed.
Integrate communication with scheduling tools to see staff and surgery schedules, know who is on call, and coordinate rescheduling as needed.
Communicate with patients and their families to complete forms, pre-surgery checks, post-discharge follow-ups, rescheduling needs or to simply provide support without requiring patients to log in or download an app.
TigerConnect is HITRUST certified, so you can exchange patient records, photos, videos, and other sensitive information with distributed care teams and patients.
Set up multiple directories and groups as needed to exchange data across your organization, address issues quickly with your governing board, and maximize efficiency.
Avoid unnecessary contact during high-risk periods with remote, instant, and proactive communications. Coordinate pre-surgery testing, check-in from the parking lot, reduce waiting room times and communicate with families on patient status and discharges.
In this on-demand webinar, Dr. Andrew Brooks provides insights on how ambulatory surgery centers can use a secure telehealth, texting, and clinical collaboration platform to optimize workflows, coordinate schedules, follow up with patients, and improve operations.
Contact us and let a TigerConnect clinical communications expert help you find the best solution for you and your team. Or, simply call us at 1-800-572-0470.