Skilled nursing facilities face considerable challenges in an ever-changing environment. These include a shifting patient population, changes in healthcare regulations, and the transition to a value-based care system – not to mention keeping staff and residents safe during a pandemic or other crisis.. Oftentimes, poor communication can be the single largest barrier to improving patient care.
Some of the most common challenges skilled nursing facilities face include:
For skilled nursing facilities, communication is key for outstanding transitional care. TigerConnect’s mobile messaging and communication software can help by improving staff coordination, enhancing workflows, and connecting with family members. Care providers and administrators at the SNF can better track admissions, quickly facilitate transfers and discharges, and coordinate with primary care providers and families. The specific, up-to-date information users need can be accessed and acted upon using TigerConnect, all while remaining HIPAA-compliant.
Review, gather and reconcile important patient information throughout transitions of care.
Reach out to discharged patients via video, voice, or text message.
Leverage group messaging and automated role assignments to ensure complete information – results, past conversations, consult recommendations.
Simplify existing complex medication regimens through the real-time, digital exchange of medication information and pharmacy orders. Receive text messages directly from the pharmacy for refills or prescription requests. Save time, reduce errors, and improve your team’s efficiency.
Opening up communication between care providers, residents, and family members can provide immediate responses to issues that are easily treatable. Consistent consults and communication keep residents on the path to healing.
Clinical documentation is the cornerstone of reimbursement. Not having the right supportive information can cost you dearly in the future and affect your overall rating. With regulations constantly changing, capturing documentation is crucial. Keep all your communication in one place.
In this brochure, discover how optimizing clinical communication can streamline workflows and drive positive outcomes in critical scenarios including, among others, skilled nursing, transitions of care, ED transport, and patient discharge.
Standardize communication and streamline workflows on a single, integrated cloud-native platform.
Integrate with EHR, nurse call, and physiological monitors for prioritized, actionable alerts, and notifications.
Reach patients and families by text or video in a way that’s easy for patients. Manage virtual visits and reminders.
Build and share on-call schedules with ease using templates. Mobile or desktop for easy views and shift swaps.
Contact us and let a TigerConnect clinical communications expert help you find the best solution for you and your team. Or, simply call us at 1-800-572-0470.