Lay the foundation for long-term success starting Day 1 with a proven blueprint designed by our clinical and implementation experts. With a clear focus on measurable outcomes, our experts will work with you to map your goals and apply proven processes to guide your transformation.
You can’t beat experience. And we’ve got it in spades. With more than 1,200 enterprise implementations under our belt, we know the paths to success and the pitfalls to avoid. Our technical experts will help you establish governance, set up technical integrations, and build a step-by-step implementation services timeline to ensure a smooth launch and a flexible foundation for growth as your needs evolve.
Large Enterprise-Wide Deployments
User adoption doesn’t happen by accident. It takes consistent and dedicated effort. And reliable data. TigerConnect can help your teams set up regularly scheduled governance meetings with a wide range of user information — adoption, engagement, and message volume to name a few — all geared toward constant improvement.
Issues can crop up at unexpected times, which is why our support doesn’t stop after your implementation is complete. Our Client Care experts are prepared to deliver a quick resolution to technical issues through 24/7 coverage, a dedicated 1-800 number for your organization, priority access to technical support professionals, and proactive monitoring to address trends and issues before they escalate.
Our partnership is focused on designing the right solution and delivering value.
Engage & Discover
Establish governance, create stakeholder plan, conduct communications audit, and identify areas of focus.
Analyze & Design
Set up foundational integrations, map workflows, and finalize communication, training, and go-live plans.
Implement & Monitor
Deploy with a plan in place. Increase usage through training, monitoring, and support. Transition to an ongoing customer success manager.
“I highly, highly recommend this product for home healthcare workers and healthcare in general. It has literally changed so much of how we communicate important patient information, scheduling, agency updates, and coordination. Customer service has always been responsive and knowledgeable. (TigerConnect) has always fixed any issue we were having or has answered any questions we had in a matter of minutes. In my opinion and experience, no other similar platform can do what TigerConnect can do.”
Choose from a range of solutions tailored to your unique workflows and requirements.
Get the basics right with healthcare’s most comprehensive and secure messaging solution.
Let communication flow with a focus on roles, workflows, and integrated scheduling.
Connect your entire health system with a fully-integrated clinical communications platform.
Securely and easily text patients directly with clinician-initiated conversations.
See how TigerConnect helps 6,000+ healthcare teams collaborate seamlessly across the hall or across the health system.