Lay the foundation for long-term success starting Day 1 with a proven blueprint designed by our clinical and implementation experts. With a clear focus on measurable outcomes, our experts will work with you to map your goals and apply proven processes to guide your transformation.
User adoption doesn’t happen by accident. It takes consistent and dedicated effort. And reliable data. TigerConnect can help your teams set up regularly scheduled governance meetings with a wide range of user information — adoption, engagement, and message volume to name a few — all geared toward constant improvement.
Issues can crop up at unexpected times, which is why our support doesn’t stop after your implementation is complete. Our Client Care experts are prepared to deliver a quick resolution to technical issues through 24/7 coverage, a dedicated 1-800 number for your organization, priority access to technical support professionals, and proactive monitoring to address trends and issues before they escalate.
Our partnership is focused on designing the right solution and delivering value
Establish governance, create stakeholder plan, conduct communications audit, and identify areas of focus.
Set up foundational integrations, map workflows, and finalize communication, training, and go-live plans.
Deploy with a plan in place. Increase usage through training, monitoring, and support. Transition to an ongoing customer success manager.
“I highly, highly recommend this product for home healthcare workers and healthcare in general. It has literally changed so much of how we communicate important patient information, scheduling, agency updates, and coordination. Customer service has always been responsive and knowledgeable. (TigerConnect) has always fixed any issue we were having or has answered any questions we had in a matter of minutes. In my opinion and experience, no other similar platform can do what TigerConnect can do.”
Standardize communication and streamline workflows on a single, integrated cloud-native platform.
Integrate with EHR, nurse call, and physiological monitors for prioritized, actionable alerts, and notifications.
Reach patients and families by text or video in a way that’s easy for patients. Manage virtual visits and reminders.
Build and share on-call schedules with ease using templates. Mobile or desktop for easy views and shift swaps.
See how TigerConnect helps 7,000+ healthcare teams collaborate seamlessly across the hall or across the health system.