TigerConnect Products, Solutions & Services

Collaborate Better with Healthcare’s Most Complete Product Suite

Coordinate care across teams and facilities with a full suite of collaboration products to accelerate care delivery.

A Complete Suite to Match Your Needs

Collaborate >

Clinical Collaboration Platform

Integrate >

Alarm Management & Event Notification

Coordinate >

Patient Engagement

Schedule >

Physician Scheduling Software

Clinical Collaboration Software Platform

Solve communication challenges with a single platform

Standardize communication and collaboration on a single, secure, integrated, cloud-native platform that streamlines workflows and makes teams more efficient.

Improve team communication across departments and facilities
Save time and steps with role-based communication
Ease the IT burden with cloud technology and easy management

Alarm Management & Event Notification

Integrate with nurse call and alarms

Tie into EHR, nurse call, and physiological monitors to intelligently route context-rich clinical notifications to the appropriate caregiver.

Reduce alarm fatigue with intelligent alerts
Gain actionable insights from real-time analytics
Simplify admin complexity with easy-to-configure workflows and staff assignments

Physician Scheduling

Build physician and provider schedules with ease

Save countless hours building and updating schedules with an easy-to-use, integrated, on-call scheduling solution. Use customizable templates, swap shifts directly, and assign slots equitably.

Add a convenient messaging layer to call schedules
Ensure schedule fairness with a customizable rules engine
Integrate with the EHR to block out patient scheduling during time off

Reach patients by text or video without endless phone calls. Simplify the experience for patients – no apps or logins to manage. Send appointment reminders, manage virtual visits, and update family during procedures.

Ensure care plan adherence before and after visits
Lower readmissions with frequent post-procedure follow-ups\
Enhance EHR portal adoption with simple text invites

Professional Services

Implementation expertise

With more than 1,200 enterprise implementations under our belt, we know the paths to success and the pitfalls to avoid. Our technical experts will help you establish governance, set up technical integrations, and build a step-by-step implementation services timeline to ensure a smooth launch and a flexible foundation for growth as your needs evolve.

Integrations

Connect care teams, patients, and data

TigerConnect Integrations enable hospitals and healthcare organizations to push beyond the four walls of their facilities to provide a seamless clinical integration platform for care team coordination and collaboration.

Security

Unmatched security and reliability

Sleep better at night knowing your patient conversations are safe, secure, and encrypted on a HITRUST CSF-certified platform. And with 99.99% verifiable uptime, TigerConnect keeps communication flowing when other systems go down.

Security Controls

Security controls

The HITRUST CSF-certified TigerConnect solution protects sensitive patient information through robust encryption and security capabilities.

TigerConnect exceeds the requirements set by the Joint Commission regarding HIPAA, providing organizations with full control over security policy enforcement and remote user management for compromised devices.

MDM-compatible and backed by a $1 million dollar guarantee against HIPAA breaches, TigerConnect offers a host of configurable security settings.

Message Archiving

Retain searchable, archived copies of outgoing messages for discovery purposes. TigerConnect or client-hosted options.

Self-Destructing Messages

Limit the risk of breaches with messages that automatically and permanently delete after a maximum of 30 days (unless archived).

Device-Level Protections

Take security to the next level with fingerprint and face ID capabilities to further protect access to the app and sensitive patient information.

Mobile PIN Locks

Add a layer of security with enforceable PIN locks set by administrators with timeouts ranging from one minute to four hours.

Remote User Lockout

Protect against lost or stolen devices with remote lockout capabilities. Revoke access for former employees with just a few clicks.

Administrative Controls

TigerConnect provides a full-featured administrative console supporting user onboarding and management, roles configuration, premium feature enablement, trend-tracking, and security policy enforcement. The administrative console is accessible from within the TigerConnect Web Messenger or Desktop app, and admin rights are assigned and controlled by the organization.

User Management

Cloud-based architecture makes it easy to quickly add or remove users. Support for LDAP/Active Directory and .csv uploads saves time and gets users up and running fast.

Broadcast Messaging Configuration

Send mass notifications to specific teams, departments, or the whole organization using groups set up and managed by IT.

Authentication (SAML)

Federate user credentials across applications while keeping logins secure and verified behind the firewall for stronger security and faster logins.

Automated & Customizable Welcome Email

Help new users get up and running fast with a customizable welcome email featuring your organization’s logo plus any special instructions.

Achieve Real ROI

TigerConnect integrates with your hospital systems to break down information silos and push patient data to care teams the moment it becomes available.