Video Case Study

Innovation Care Partners

The Medicare Shared Savings Program (MSSP) and ICP’s Care Management Program share common goals — reducing readmissions and improving healthcare costs — both of which improve the quality of care for the patient. ICP works very hard to reach their MSSP goals, and as a result, ICP was named third among the 472 ACOs in the country in terms of savings percentage, and sixth in the country in terms of shared savings return. “We’ve been very successful in that area, and I believe a huge factor in that is TigerConnect,” according to Karen Vanaskie, DPN, MSN, RN, Chief Clinical Officer.

San Joaquin General Hospital Uses TigerConnect to Improve HCAHPS Score by Reducing Overhead Noise

San Joaquin General Hospital needed a solution that would address their communication challenges without affecting overall workflow or distracting patients. TigerConnect has not only helped them reduce overhead noise, positively impacting patient care satisfaction, but has also helped expedite SJGH’s everyday communication needs.

With TigerConnect, SJGH can continue its commitment to creating a warm and personal environment – which is sensitive to both a patient’s emotional and physical needs – and now do so in an even more efficient manner.