Sharp Memorial Hospital

Sharp Memorial Hospital, part of San Diego hospital system Sharp Healthcare, operates four acute care hospitals and three specialty facilities. Sharp Memorial Hospital’s Emergency Department (ED) is a 62-bed semi-stroke and level 2 trauma center that sees an average of 266 patients per day. Efficient, timely communication is key to clinical workflows at Sharp, as patients receive care from many different care team members throughout their care journey. Sharp identified a need to optimize efficiency, as they found that antiquated communication methods and inefficient workflows were contributing to unnecessary delays.

Sharp Memorial adopted TigerConnect to optimize efficiency and streamline communication throughout the hospital. With TigerConnect, Sharp saw a 72% decrease in physician consult response times, a drop in ED response times from about 20 minutes to roughly three minutes, reduced ED wait times and overall improved patient throughput.

“TigerConnect is a game changer. It has improved communication of important ED events after admissions occur. This all leads to improved patient safety.”

 – Zachary Shinar, MD, Chief of Emergency Medicine at Sharp Memorial Hospital