St. Luke’s University Health Network partnered with TigerConnect to improve their overall communication strategy while simultaneously exploring new opportunities and use cases for their teams, operations, and workflows.

St. Luke’s University Health Network of Lehigh Valley in Pennsylvania required a solution for streamlining their workflows and processes through new advancements in technology. Their main priority was to eliminate pressing points of concern, such as long operator hold periods, reliance on hallway conversations, and other inefficient practices. Above all, St. Luke’s wanted a self-service model for professional-level communication throughout the organization.