Instant, Secure, Communication for Behavioral Health Practices

Behavioral Health Practices

Engage patients, family members, and specialists via video, voice, and text while protecting patients’ privacy

Deliver behavioral healthcare the moment it’s needed

Go beyond traditional phone calls and office visits to reach and treat at-risk mental health and rehabilitation patients with greater continuity. By combining telehealth, patient texting, and clinical communication, TigerConnect enables behavioral health practitioners to:

      • Securely communicate via video, voice, and text with patients and family members
      • Easily coordinate with primary care providers and specialists
      • Improve treatment plan adherence
      • Reduce appointment no shows

TigerConnect: your secure, flexible solution

In addition to providing a safe, secure space for patient engagement, TigerConnect helps behavioral health providers better coordinate care while protecting sensitive information and maintaining HIPAA compliance. You can rest easy whether you’re delivering documents among colleagues or treatment instructions, appointment reminders, and follow-up care to patients.

With TigerConnect, you can choose and add solutions tailored to your unique workflows and requirements.

Clinical Collaboration solution for behavioral health

Clinical Collaboration solution for behavioral health

Securely communicate with colleagues, primary care providers, specialists, or staff both within and outside your organization. Reduce errors and ensure proper care.

Patient Engagement solution for behavioral health

Patient Engagement solution for behavioral health

Virtual care made easy. Conduct virtual visits or communicate with patients and/or their families as needed via video, voice, and text – no app to download for patients!

Physician Scheduling solution for behavioral health

Physician Scheduling solution for behavioral health

Ensure staff members always know who’s on-call with a full-featured scheduling solution. Integrations ensure communication with the right people at the right time.

Use cases & workflows for behavioral health providers

New Patient Admission

 

New patient admission

Snap a picture of an admissions form for physician clarification, or send a Group Message to notify your care team of a new patient’s risks.

Initiate Video Calls and Texts with Patients

 

Initiate video calls and texts with patients

Send texts or conduct real-time video consults with patients or family members regardless of location or situation. No patient portals, apps, or passwords to manage for the patient.

Check-ins and Prescription Instruction

 

Check-ins and prescription instruction

Text patients to check-in post-visit or to enforce prescription adherence and instruction.

Emergency Situation/Violent Patient

 

Emergency situation/violent patient

Through broadcast messaging features, pull together team resources with a moment’s notice to deal with a challenging situation.

Scheduling + EHR

 

Scheduling + EHR

Whether working remotely or in a clinic setting, being able to still access team schedules and patient data via EHRs enable practitioners to efficiently manage workflows.

Slide RWJBarnabas Increases Patient Referrals and Minimizes Response Times TigerConnect helps drive RWJBarnabas Health’s management of time-sensitive substance use disorder recovery workflows and interventions.

Recommended Resources

Talk to an expert.

Contact us and let a TigerConnect clinical communications expert help you find the best solution for you and your team. Or, simply call us at 1-800-572-0470.

Ready to Talk?