Blog: Modernize Your Healthcare Communication

The Rising Problem of Emergency Department Wait Times & Overcrowding

Emergency department (ED) overcrowding is an issue that has plagued hospitals and patients alike for many years, and the COVID-19 pandemic illuminated the problem and created a sense of urgency for addressing it. ED overcrowding occurs when there is not...

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CIO Guide to Better Patient Satisfaction

Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

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CIO Guide to EHR Integration

Healthcare has come a long way, but advancements like electronic health records (EHR) are limited in functionality. EHRs were designed as a record-keeping source for patient information and billing purposes. They cannot serve as an adequate communication platform for healthcare...

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The Growing Threat of Cyberattacks in Healthcare

The data universe is growing at unprecedented speed, with an estimated 2.5 quintillion bytes created, captured, and shared every day. Experts predict this number to increase by more than 180 zettabytes by the end of 2025. While digital information enables...

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