Key Takeaways from HIMSS25: How Unified Communications is Transforming Healthcare Delivery 

Key Takeaways from HIMSS25: How Unified Communications is Transforming Healthcare Delivery 

TigerConnect recently participated in HIMSS25, the premier healthcare conference held from March 3-6, 2025, in Las Vegas. The event brought together over 48,000 healthcare professionals, industry leaders, and technology innovators to explore advancements shaping the future of healthcare. A central theme at HIMSS25 was the role of technology in driving healthcare innovation, with a strong emphasis on interoperability, AI, and digital transformation to improve patient care and operational efficiency. We’re excited to share key takeaways that resonate with the industry’s evolving landscape. 

1. Unified Communications: Bridging Gaps in Healthcare Delivery 

At HIMSS25, the emphasis on unified communications underscored its pivotal role in connecting disparate healthcare systems. Sessions highlighted how integrated communication platforms can streamline workflows, reduce delays, and minimize errors, leading to improved patient outcomes. TigerConnect’s solutions exemplify this by ensuring that care teams remain connected, facilitating rapid decision-making and coordinated care. 

2. Artificial Intelligence (AI) and Machine Learning: Revolutionizing Healthcare 

The conference showcased the growing integration of AI and machine learning in healthcare. Discussions centered on how these technologies can predict patient deterioration, personalize treatment plans, and optimize operational efficiencies. For instance, AI-driven analytics are being used to anticipate patient needs, allowing for proactive interventions and enhanced care delivery. 

3. Patient-Centric Care: Empowering Individuals Through Engagement 

Patient engagement remained a focal point at HIMSS25. Innovations such as patient portals, telehealth services, and mobile health applications are empowering patients to take an active role in their healthcare journeys. These tools facilitate better communication between patients and providers, enhance access to health information, and support adherence to treatment plans, ultimately leading to improved health outcomes. 

4. Introducing TigerConnect Pre-Hospital: Bridging Communication Gaps Before Patients Arrive 

One of the biggest highlights of HIMSS25 was TigerConnect’s unveiling of Pre-Hospital, a groundbreaking solution designed to improve communication between first responders and hospital care teams. This new offering ensures that emergency departments receive real-time updates on incoming patients, equipping clinicians with the critical information they need to prepare for arrival and streamline transitions from ambulance to hospital care. By eliminating communication delays and ensuring seamless coordination, Pre-Hospital enhances emergency response efficiency, reduces treatment delays, and ultimately improves patient outcomes. The launch of Pre-Hospital reinforces TigerConnect’s commitment to closing communication gaps across the entire care continuum—starting before the patient even reaches the hospital. 

Spotlight Interview: Enhancing Patient Engagement and Clinical Efficiency through Unified Healthcare Communications 

A highlight of HIMSS25 was the panel discussion titled “Enhancing Patient Engagement and Clinical Efficiency through Unified Healthcare Communications.” This session featured insights from nurse leaders Erin Pangallo, MS, BSN, RN, Clinical Implementation Director for Vibe Health, and Ashley Franks, MBA, RN, Chief Nursing Informatics Officer at TigerConnect. They explored how system integrations—including smart room solutions, workflow automation, and ambient voice listening technology—can alleviate nurse fatigue while elevating the patient experience. Ashley Franks emphasized the importance of leveraging technology to create seamless communication channels among care teams. She noted that unified communication platforms not only enhance clinical efficiency but also contribute to a more satisfying work environment for nurses, reducing burnout and improving retention rates. This panel underscored the critical need for healthcare organizations to adopt unified communication strategies. By doing so, they can enhance care coordination, improve clinical workflows, and provide a superior patient experience. 

HIMSS25 illuminated the transformative potential of unified communications in healthcare. By embracing integrated communication platforms, healthcare organizations can bridge gaps in care delivery, harness the power of AI, and place patients at the center of their care. TigerConnect remains committed to leading this transformation, ensuring that healthcare teams are always connected and empowered to deliver exceptional outcomes.