TigerConnect Fall Product Launch: Unifying Clinical Communication for Faster Patient Care & Throughput 

As the crisp fall air rolls in, TigerConnect is excited to unveil a fresh lineup of platform enhancements that will further enhance communication, clinical workflows, and drive improved patient care in all healthcare environments. This season’s new features directly address everyday clinician pain points—reducing notification fatigue, minimizing errors, and creating a more efficient and user-friendly experience. 

Among these new capabilities are features that help clinicians stay focused on patient care by reducing cognitive overload and improving situational awareness. Features like Patient Context Messaging, emoji reactions and dark mode bring significant improvements to daily workflows, while Cloud-Based User Provisioning and an enhanced user interface within TigerConnect Physician Scheduling simplifies administrative tasks to provide a better clinician experience. 

Features Now Available in TigerConnect Clinical Collaboration Platform 

Patient Context Messaging 

Coordinating patient care requires quick and easy access to patient information. One of the standout features in this launch is Patient Context Messaging, designed to reduce communication errors by allowing clinicians to attach patient data directly from EHRs to conversations. This provides a centralized view of the patient’s data, helping care teams make faster and more informed decisions. 

  • Attach patient references directly from EHRs to streamline conversations 
  • Minimize errors caused by misidentification by centralizing key patient information (e.g., name, DOB, MRN) 
  • View key patient details in real-time and keep all patient-related conversations in one location 

This feature promotes faster, informed decision-making in addition to ensuring the highest possible accuracy and security of patient information. At Capital Health, Patient Context Messaging has become an invaluable tool, adding rich communication enhancements that align with their commitment to patient safety. The feature has not only improved messaging efficiency for providers but also supported Capital Health’s policies and goals by providing a streamlined, policy-compliant approach to patient communication.  

PCM Stroke Product Image

Emoji Reactions 

Round-the-clock notifications can overwhelm care teams, leading to notification fatigue and cognitive overload. Emoji reactions solve this problem by allowing team members to acknowledge receipt of messages without generating additional notifications, reducing added disruptions. 

  • Acknowledge messages quickly without triggering notifications for others 
  • Prevent low-priority responses like “Thanks!” from cluttering conversations 
  • Maintain focus on patient care by minimizing interruptions, while still staying engaged in care team discussions 

This feature helps clinicians stay focused on care delivery by reducing cognitive overload. 

Emoji EKG Product Image

Dark Mode for All Platforms, Now Including iOS 

The last thing a care team member wants to worry about is encountering a headache due to their device screen. For clinicians working late shifts or in low-light environments, dark mode offers a more comfortable viewing experience on both iOS and desktop screens. By switching to a dark color theme, users can reduce eye strain and mitigate potential headaches during long shifts. 

  • Alleviate eye strain by switching to a dark color theme 
  • Improve your viewing experience of messages in low-light environments  
Dark Mode Role Product Image
Dark Mode PCM Product Image

Cloud-Based User Provisioning 

Managing users across multiple facilities can be a challenge, but Cloud-Based User Provisioning simplifies the process. Through seamless integration with Active Directory, hospitals can now synchronize user data in real-time, reducing the administrative burden on IT teams. 

  • Manage users across facilities without manual input 
  • Enable real-time synchronization between Active Directory and TigerConnect 
  • Minimize errors and reduce administrative burden with automated user management 

New Features in TigerConnect Physician Scheduling 

Enhanced UI Scheduling 

Scheduling is a cornerstone of frictionless hospital operations, the enhancements to the UI for TigerConnect Physician Scheduling brings new calendar views, advanced filters, and quick assignment features simplify the process of creating accurate schedules. 

  • Filter schedules based on job type, availability, or custom criteria 
  • Customize calendar views, from a single day up to 13 months, for better flexibility 
  • Quickly assign multiple shifts or assignments with flexible, easy-to-use tools 

These features allow schedulers to reduce manual work, improve scheduling accuracy, and promote physician satisfaction. 

New Features for TigerConnect Patient Engagement 

Patient Engagement EHR Integration via HL7 Agent 

The Patient Engagement EHR Integration via HL7 Agent ensures patient data is always up-to-date by syncing it directly from the EHR system into TigerConnect. 

  • Automatically sync patient data from your EHR to keep it accurate and secure 
  • Prevent manual data entry errors, reduce administrative workload, and ensure real-time data availability for better care coordination 
PE EHR via HL7 Product Image

A Unified Approach to Better Care 

TigerConnect’s latest updates are designed to unify communication across care teams to reduce delays, alleviate clinician burdens, and drive patient throughput. With better collaboration and quality communication strategies that reduce errors and bottlenecks, patient outcomes and experiences improve. 

These new features are now generally available for all users, providing healthcare organizations with the tools they need to enhance communication and care delivery. Contact your Sales Representative or Customer Success Manager to learn more.