TigerText, AirWatch And Sprint Work Together To Improve Mobile Security

New offer makes it easier for healthcare professionals to share information in a secure environment.

By: Editor | December 5, 2013 (Featured on Healthcare Technology Online)

Protecting patient privacy and increasing mobility among healthcare providers have put secure communications and mobile device management top-of-mind with IT managers. According to a recent TigerText survey of healthcare providers*:

  • 77% say pagers are an outdated communications tool
  • 55% say they discuss confidential information on their mobile devices
  • 61% believe secure texting will improve security

In addition to privacy concerns, practitioners want to know that their messages are being delivered and read. According to TigerText, secure messages are acknowledged within 10 seconds while standard SMS or e-mail takes from six minutes to 24 hours to be acknowledged.

To address these issues, TigerText, AirWatch, and Sprint have come together to offer healthcare organizations with a packaged solution that provides secure messaging, mobile device management and wireless network access.

  • TigerTextPRO Secure Messaging creates a private and secure text messaging network for administrators, clinicians, and staff, across tablets, smartphones, and PCs and is fully encrypted to support HIPAA compliance.
  • AirWatch Mobile Device Management configures mobile devices, controls user access, sets security policies, monitors compliance, and can send commands to lock or wipe devices as necessary.
  • Sprint offers three Data Plans for tablets, or simply get the other features of the bundle to use with your cell phone from Sprint or any other carrier.

Healthcare providers can order this package from Sprint and be invoiced on one bill for as low as $14.99 a user, with a minimum of 100 activations. Or add TigerText and AirWatch to an existing Sprint cell phone service agreement for as little as $9.99 a user, with a minimum of 100 activations. For additional information, contact a Sprint business sales representative or visit the Sprint Biz App Marketplace. This limited-time offer ends May 8, 2014.

“Sprint has a history and extensive experience within the healthcare industry,” said Julee Thompson-chief healthcare executive, Sprint. “We are excited about collaborating with TigerText and AirWatch to help healthcare professionals keep patient records more secure. Hospital IT managers are working hard to identify and implement solutions. Our goal is to provide the wireless communication infrastructure, to assure mission-critical and standard-based elements are in place so that healthcare providers can focus on service delivery.”

*Statistics are based on a TigerText customer survey, “Mobile Device Usage in the Workplace” of 400 respondents.

Additional information:
TigerText Infographic: Mobile Security and Compliance in Healthcare

* TigerConnect’s TigerText Essentials®, TigerFlow®, TigerFlow+ Plus®, TigerSchedule®, TigerTouch® and TigerTouch+ Plus® products are now called TigerConnect Clinical Collaboration Platform (Standard, Pro & Advanced), Physician Scheduling, and Patient Engagement. Please contact us for more information.

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