Press Release

TigerConnect Clinical Collaboration Platform – Standard Earns Prestigious HITRUST CSF Certification

3rd-party certification from U.S. healthcare industry’s premier security testing agency confirms TigerConnect Clinical Collaboration Platform – Standard’s place as the most trusted name in healthcare communications

TigerConnect earned HITRUST CSF Certification

SANTA MONICA, CA – July 27, 2016 – TigerConnect Clinical Collaboration Platform, the healthcare industry’s largest and most recognized secure messaging provider, today announced it has earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, TigerConnect Clinical Collaboration Platform – Standard meets key healthcare regulations and requirements for protecting and securing sensitive private healthcare information.

CSF Certified status indicates that the organization has met industry-defined requirements and is appropriately managing risk, and places TigerConnect Clinical Collaboration Platform – Standard in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls. HITRUST-certified vendors offer healthcare organizations several benefits such as a defined set of controls founded on industry best practices, simpler, less costly audits, and faster RFP vetting for certified vendors.

To successfully complete the HITRUST CSF Certification program, vendors must undergo a rigorous and thorough vetting process consisting of 172 baseline controls across 19 domains, spanning many months and requiring over 500 written ratings and responses. Additionally, vendors must undergo recertification every two years, which is one of the highlights of the HITRUST CSF program, assuring buyers that the security model of any HITRUST vendor is keeping pace with the latest industry advancements. This translates into greater confidence for healthcare organizations and estimated cost savings of $300,000 in audit requests and internal assessment time.

“HITRUST is the gold standard for healthcare security certifications, and we are honored to be the first in our category to earn this distinction,” said Brad Brooks, co-founder, and CEO of TigerConnect Clinical Collaboration Platform – Standard. “With today’s hospitals under a perpetual threat of cyber attack, every customer wants verification that the vendor they are choosing can be trusted to keep patient information safe, and now TigerConnect Clinical Collaboration Platform – Standard can deliver that added peace of mind to our broad base of customers.”

“The HITRUST CSF has become the information protection framework for the healthcare industry, and the CSF Assurance program is bringing a new level of effectiveness and efficiency to third-party assurance,” said Ken Vander Wal, Chief Compliance Officer, HITRUST. “The CSF Certification is now the benchmark that organizations required to safeguard PHI are measured against with regards to information protection.”

To receive HITRUST certification, TigerConnect Clinical Collaboration Platform – Standard underwent a rigorous testing process where over 100 data points were analyzed across a range of security categories that include:

  • Data Protection and Privacy
  • Network Protection
  • Information Protection Program
  • Password Management
  • Access Control
  • Audit Logging and Monitoring
  • Business Continuity & Disaster Recovery

For more information about TigerConnect Clinical Collaboration Platform – Standard and the company’s products, visit

About TigerConnect Clinical Collaboration Platform – Standard

TigerConnect Clinical Collaboration Platform – Standard is the healthcare industry’s leader in clinical communications. The company’s secure, encrypted, real-time messaging platform puts critical patient information and alerts in the hands of healthcare professionals by integrating with existing hospital systems to increase throughput, drive down costs, and improve patient satisfaction. The only vendor Rated by KLAS as the most widely adopted solution, more than 5,000 facilities and four of the top five largest for-profit health systems in the nation rely on TigerConnect Clinical Collaboration Platform – Standard to more effectively care for patients and achieve substantial operational efficiencies.

* TigerConnect’s TigerText Essentials®, TigerFlow®, TigerFlow+ Plus®, TigerSchedule®, TigerTouch® and TigerTouch+ Plus® products are now called TigerConnect Clinical Collaboration Platform (Standard, Pro & Advanced), Physician Scheduling, and Patient Engagement. Please contact us for more information.