By Amy Engebretson, Senior Customer Project Manager
Has this ever happened to you? You’ve purchased the software, the features are great, and just what your Physicians seem to keep mentioning every time you turn around. As a Scheduler, you have been benefiting from it, but your Providers continue to be stuck in the “old way” of using and accessing the on-call schedules. Great features, but MY Docs will never log in!
Well… do they pick up their email? Let’s see how much they can do with minimal effort!
If your providers can pick up email on their phones, there is something for everyone including viewing schedules, being able to make Provider Requests, and receiving Text Message Reminders.
They can also receive Text Message Reminders regarding their assignments without needing their username, password if you set up the Reminders for them. Of course, they could do this on their own with username, passwords… but if a few may not want to (or are afraid to)… you can do it for them.
You don’t need one. The interfaces are easy to use and we will take you through them step-by-step. All you need is WebEx for training and your Provider’s email addresses entered into Call Scheduler. No WebEx, not to worry… It’s a help, but not a requirement. We’ve been training long before WebEx came out.
Don’t have the emails entered and no time to do it? We can help you with that too, contact us!
We can show them what to do with the “incoming” emails on their phone after they receive them from you. Call us, and we can set one up.
Don’t let the fear of change or lack of time slow down the adoption of your on-call scheduling software. A few simple things can help your MDs get rolling, and encourage a ripple effect throughout your organization.
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