Improve HCAHPS Scores with Streamlined Communication Workflows

ricardo-estrada 10 26, 2023

 Much of our decision-making, whether it involves hiring experts or selecting doctors, is determined by word-of-mouth referrals and online reviews. In fact, 72% of people trust others’ experiences to select the best healthcare provider. In the healthcare industry, we have Hospital Consumer...

chris-lowder 07 25, 2023

How can physicians make a positive impact on their patients when they see so many a day? Even when they do their best to communicate clearly, it’s not always enough to make an impact. In fact, according to the Department...

chris-lowder 02 24, 2023

Delivering high-quality patient care and fostering strong patient relationships are undoubtedly top priorities for physician groups. However, providing exceptional care requires more than just treating symptoms or administering medication. The World Health Organization notes that patient engagement is integral to...

ricardo-estrada 02 13, 2023

In 2022, almost 55 percent of physician offices in the US reported that their patient visit volumes exceeded their volumes of 2021. With the volume of patients to manage increasing to pre-pandemic levels, it is becoming more challenging for practices...

will-oconnor 01 31, 2023

The healthcare industry is being tested like never before. Faced with an unprecedented number of patients, providers are challenged with too many cases and not enough time. Nurses, physicians, and other healthcare professionals are often overworked, which can impact clinical...

chris-lowder 01 04, 2023

Extended treatment times, overburdened healthcare professionals, and fractured communications are just a few challenges facing today’s complex healthcare system. Healthcare professionals are also plagued with long delays in clinical consultations. Accurate, prompt clinical consultations are essential to patient care. The...

cheryl 12 21, 2022

Emergency department (ED) overcrowding is an issue that has plagued hospitals and patients alike for many years, and the COVID-19 pandemic illuminated the problem and created a sense of urgency for addressing it. ED overcrowding occurs when there is not...

ricardo-estrada 12 16, 2022

Many healthcare organizations use portals to communicate with patients, which are cumbersome and don’t provide the best user experience needed for efficient provider-to-patient communication. Patients prefer having a direct conversation with their physician without having to deal with downloading an...

myron 10 26, 2022

As technology advances quickly, healthcare organizations face additional challenges in ensuring patient privacy and the security of their information. In fact, security and compliance questions are the main barrier to the fast adoption of digital technology within the healthcare industry....

will-oconnor 10 12, 2022

For years, physicians and hospitals have relied on hard copies, charts, and paper notes to keep track of patients and treatments. Yellow sticky notes, clipboard charts, and whiteboards were often the go-to method for storing and sharing data. But the...