By Amy Engebretson, Senior Customer Project Manager
Why can’t I just play with the auto-scheduler and get the best results? In fact, why do I need a trainer at all? Why shouldn’t I just explore on my own?
Short answer: You CAN just play and explore on your own, but is that the best use of your time?
Most software that is capable of handling unique situations has at least some complexity and users generally benefit from training to save them time and frustration re-discovering best practices … usually.
Repeated “rejections” of initial scheduling runs done with your own “out-of-the-box” settings can be discouraging, especially when working alone with no-one to bounce ideas with. You may just want to throw up your hands, thinking, “this doesn’t work at all” when that is FAR from the truth!
A competent trainer familiar with the software can help correctly set up the rules you need in the first place, can give support and suggestions to zero-in on your detailed set of rules, and help determine the scheduling process your particular Group needs for the best repeatable results. An experienced trainer will add tips, tricks, and shortcuts not readily discovered by exploring!
Simply put, your Trainer ultimately helps tailor the program to best fit your Group’s needs, while sharing information, insight, techniques, and strategies used by other successful schedulers to get the most out of your software.
Using a physician scheduling program to generate your next on-call schedule should not be a game on your part. Similar to cooking something from “scratch” with no guidance and minimal recipe, you may have all the “tools” at hand but will surely have less hassle learning with an experienced trainer-coach who follows an organized “onboarding” process.
Your trainer will help discover and document your automated scheduling success while capturing those nuances of scheduling that defy documentation. How? By visiting with you personally, not simply using a form or manual, or strictly email support, and not only by listening but leading as well.
Are you moving towards your goal? Looping back to “why”, are your expectations realistic with the software at hand? A coach-trainer brings outside experience to the table, along with software expertise to help clarify this part of the journey. Remember “the Dip” and the “Hype Cycle”? They are alive and well when it comes to trying anything new, including software implementation.
Connect Physician Scheduling
Tags: physician auto-scheduler