Will O'Connor M.D., CMIO at TigerConnect

Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals. Will also specializes in strategic planning, consulting, client delivery, and thought leadership across the healthcare industry.

  • Will O'Connor M.D., CMIO at TigerConnect

    How Alarm Management Brings Additional Value to Your EHR

    Integrating Alarm Management with your EHR

    EHRs have become the gold standard digital repository for managing patient histories, demographics, diagnoses, progress notes, vaccinations, medications, and more. These vital systems play a crucial role in clinical decision-making and help reduce medical errors by improving the accuracy of...

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  • Will O'Connor M.D., CMIO at TigerConnect

    7 Tips to Improving Critical Lab Turnaround Times

    7 Tips to Improving Critical Lab Turnaround Times

    Critical lab work always seems so easy on TV. A doctor yells out, “Get me a full workup, stat!” and the next thing you know, the patient is getting exactly the treatment they need. Cut to commercial. In real life,...

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  • Will O'Connor M.D., CMIO at TigerConnect

    4 Ways to Reduce Length of Stay with Clinical Communication and Collaboration

    4 Ways to Reduce Length of Stay with Clinical Communication and Collaboration

    Length of stay (LOS) is one of the most critical measures of a healthcare facility's operational efficiency. As the Agency for Healthcare Research and Quality (AHRQ) notes, a longer length of stay can lead to a host of unwanted outcomes,...

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  • Will O'Connor M.D., CMIO at TigerConnect

    The Best Way to Leverage Your Clinical Collaboration Platform and EHR Together

    The best way to leverage your clinical collaboration platform and EHR together

    While secure texting and EHR-embedded messaging closely resemble one another, clinical collaboration platforms and the EHR differ greatly and should be regarded as separate and equally necessary technologies. Proving this point are the hundreds of enterprise-level health systems and hospitals...

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  • Will O'Connor M.D., CMIO at TigerConnect

    What We Learned From KLAS Research Clinical Communication Platforms 2021 Report

    What we learned from KLAS Research Clinical Communication Platforms 2021 Report

    At TigerConnect, it’s been evident to us for a long time that Clinical Collaboration is no longer an aspiration for healthcare systems; it’s an imperative. COVID-19 intensified this reality. Care team members, facing all-time high rates of burnout and being...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Purpose-Built Clinical Communication and Collaboration

    Purpose-Built Clinical Communication and Collaboration

    In healthcare, efficient clinical communication and collaboration matter. Providing the best possible patient outcomes requires clinicians and care teams to be reachable at the right time. However, far too many healthcare organizations may depend on outdated tools, like pagers, fax...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Best Practices for a Successful Clinical Workflow Strategy

    The Role of Communication in a Successful Clinical Workflow Strategy

    Clinical workflows enable doctors, nurses, and other healthcare professionals to coordinate effectively and provide the best quality care for their patients. Each caregiver on the team has a unique and critical part to play. The communication between team members who...

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  • Will O'Connor M.D., CMIO at TigerConnect

    CC&C: Converting Metrics Into Insights

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    More organizations are looking to implement clinical communication and collaboration (CC&C) platforms as part of their long-term digital transformation. CC&C solutions are exceptionally low-cost investments that deliver high ROI results and provide the right metrics. A vital feature of any...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Mitigating EMTALA Risk During the Pandemic, and Beyond

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    The COVID-19 pandemic created chaos in emergency departments (EDs) across the United States in early 2020. Despite a relaxation of Emergency Medical Treatment and Labor Act (EMTALA) guidelines, which require stabilization and treatments for anyone arriving at a dedicated ED,...

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  • Will O'Connor M.D., CMIO at TigerConnect

    What Clinical Communication Platforms Can and Can’t Do

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    Clinical communication refers to the manner in which patient information is shared in a healthcare setting. There are many different methods — from email to phone calls to in-person meetings. When a patient’s care is transferred to another team or...

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