Will O'Connor M.D., CMIO at TigerConnect

Will O’Connor, M.D. is TigerConnect’s Chief Medical Information Officer. He’s an industry-known physician executive with more than 20 years of healthcare experience focused on operations, strategic planning, consulting, client delivery, and thought leadership across the healthcare industry. As an orthopedic surgeon, Dr. O’Connor has significant provider experience as well as deep commercial experience having worked for multiple companies including McKesson, Allscripts/Eclipsys, and PriceWaterhouseCoopers. He specializes in assisting large health systems, academic medical centers, community hospitals and payers leverage healthcare information technology and operational improvements to advance their clinical and financial outcomes. Additional experience includes EHR and HIE implementations, clinical communication and collaboration, clinician adoption, analytics, clinical decision support, provider operational analysis and clinical process redesign.

  • Will O'Connor M.D., CMIO at TigerConnect

    The Best Way to Leverage Your Clinical Collaboration Platform and EHR Together

    The best way to leverage your clinical collaboration platform and EHR together

    While secure texting and EHR-embedded messaging closely resemble one another, clinical collaboration platforms and the EHR differ greatly and for reasons already covered should be regarded as separate and equally necessary technologies. Proving this point are the hundreds of enterprise-level...

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  • Will O'Connor M.D., CMIO at TigerConnect

    The Biggest Mistake to Avoid When Considering a Switch to EHR-Embedded Messaging

    The biggest mistake to avoid when considering a switch to EHR-embedded messaging

    Each year, a small number of healthcare IT buyers are tempted by their EHR vendor to replace existing secure texting software with EHR-provided chat tools. On the surface, this makes sense. After all, EHR chat tools are fully integrated with...

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  • Will O'Connor M.D., CMIO at TigerConnect

    What We Learned From KLAS Research Clinical Communication Platforms 2021 Report

    What we learned from KLAS Research Clinical Communication Platforms 2021 Report

    At TigerConnect, it’s been evident to us for a long time that Clinical Collaboration is no longer an aspiration for healthcare systems; it’s an imperative. COVID-19 intensified this reality. Care team members, facing all-time high rates of burnout and being...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Purpose-Built Clinical Communication and Collaboration

    Purpose-Built Clinical Communication and Collaboration

    In healthcare, efficient clinical communication and collaboration matter. Providing the best possible patient outcomes requires clinicians and care teams to be reachable at the right time. However, far too many healthcare organizations may depend on outdated tools, like pagers, fax...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Best Practices for a Successful Clinical Workflow Strategy

    The Role of Communication in a Successful Clinical Workflow Strategy

    Clinical workflows enable doctors, nurses, and other healthcare professionals to coordinate effectively and provide the best quality care for their patients. Each caregiver on the team has a unique and critical part to play. The communication between team members who...

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  • Will O'Connor M.D., CMIO at TigerConnect

    CC&C: Converting Metrics Into Insights

    More organizations are looking to implement clinical communication and collaboration (CC&C) platforms as part of their long-term digital transformation. CC&C solutions are exceptionally low-cost investments that deliver high ROI results and provide the right metrics. A vital feature of any...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Simplifying Communication for AtHome Healthcare

    As the best home health provider in American Canyon, AtHome Healthcare offers the highest quality of home health care in their area. They use evidence-based practices and the latest technologies to deliver home healthcare. AtHome Healthcare of California provides exceptional...

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  • Will O'Connor M.D., CMIO at TigerConnect

    Mitigating EMTALA Risk During the Pandemic, and Beyond

    The COVID-19 pandemic created chaos in emergency departments (EDs) across the United States in early 2020. Despite a relaxation of Emergency Medical Treatment and Labor Act (EMTALA) guidelines, which require stabilization and treatments for anyone arriving at a dedicated ED,...

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  • Will O'Connor M.D., CMIO at TigerConnect

    What Clinical Communication Platforms Can and Can’t Do

    Clinical communication refers to the manner in which patient information is shared in a healthcare setting. There are many different methods — from email to phone calls to in-person meetings. When a patient’s care is transferred to another team or...

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  • Will O'Connor M.D., CMIO at TigerConnect

    The Right CC&C Means the Right Vendor

    As health systems expand, healthcare leaders may question whether or not their clinical communication and collaboration (CC&C) solution will adapt as their organization and processes continue to evolve. In addition to technology considerations, healthcare IT and clinical leaders must consider...

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