Solving Nurse Communication Issues with Better Communication Tools

Nurses Deserve Better Communication—Here’s How to Make It Happen

If you’re a nurse, you know that communication isn’t just part of the job—it is the job. From coordinating care to updating providers and advocating for patients, nurses are at the center of every clinical workflow. But too often, outdated systems and fragmented communication tools make your job harder than it needs to be.

A recent survey by TigerConnect and Becker’s Healthcare asked 105 clinical leaders—including 53 nurses and nurse executives—about the biggest communication challenges in their organizations. The results were clear: nurses are facing serious barriers that impact care delivery and increase stress.

Top 3 Communication Challenges Nurses Face

1. Cross-Department Communication Barriers (64%)
Nurses struggle to connect with providers and teams outside their unit, slowing down care coordination and creating unnecessary delays.

2. Too Many Disconnected Systems (60%)
From EHRs to pagers to answering services, nurses often juggle multiple platforms just to reach the right person. It’s inefficient and exhausting.

3. Lack of Interoperability (51%)
When systems don’t talk to each other, nurses are left to manually bridge the gaps—often while managing urgent patient needs.

These issues are deeply connected. A lack of interoperability leads to system overload, and both make cross-department communication even harder. The result? Delayed care, missed updates, and more stress for nurses.

The Real-World Impact

Imagine needing to update a provider about a new patient. You check the EHR for notes, search for the on-call provider’s contact info, figure out how they prefer to be reached, and hope the schedule is accurate. If they don’t respond, you repeat the process—all while managing other patients.

This isn’t just frustrating—it’s dangerous. Communication delays can lead to delayed diagnoses, slower treatment, and increased risk for patients. For nurses, it means more stress, more burnout, and less time for direct care.

A Smarter Way to Communicate

TigerConnect offers a modern solution: a single, secure app that brings together messaging, voice, and video communication. It integrates with your EHR, on-call schedules, and monitoring systems—so you can reach the right person, right away.

With TigerConnect:

• Nurses save up to 137 minutes per day
• Role-based messaging eliminates the need to search for contacts
• Integrated workflows speed up care coordination
• Secure messaging keeps patients informed and involved

Why It Matters

Better communication means better care. It means fewer delays, less stress, and more time for what matters most—your patients. And in a time when nurse burnout and staffing shortages are at an all-time high, smarter tools aren’t just helpful—they’re essential.