TigerConnect Patient Engagement

Bring Patients Into the Conversation

Communicate with patients or care teams from a single, easy-to-use app

TigerConnect Patient Engagement: The fastest, easiest way to communicate with patients

TigerConnect Patient Engagement: The fastest, easiest way to communicate with patients

Open communication between healthcare professionals and patients through an easy, convenient way to interact. Clinicians can quickly switch between provider and patient modes to initiate a conversation while patients can talk with providers, free from portals or passwords.

For patients, no apps or passwords to manage

For patients, no apps or passwords to manage

TigerConnect removes the hurdles typically found with patient portals. A simple SMS link brings patients into a secure, encrypted conversation where they can share updates and ask questions, send or receive attachments, and converse with key members of their care team. There’s no phone tag and clinicians can respond at a time that is convenient.

Slide Connect with patients through video, voice or text Effortlessly engage patients, family and caregivers and let them text back. Send appointment reminders and collect intake documents prior to a visit. Keep loved ones updated throughout a procedure. Drive post-visit care plan adherence with regular follow-ups and educational materials.
TigerConnect Welcome Lobby: Triage in-person and virtual patient encounters

TigerConnect Welcome Lobby: Triage in-person and virtual patient encounters

Enable patient-initiated outreach and manage appointments through the TigerConnect Welcome Lobby. Patients enter the virtual lobby through a publicly available link to schedule appointments, discuss general inquiries, or check-in for an upcoming appointment. Staff can view and prioritize the active patient queue, update statuses, and notify providers when a patient is ready. For safer in-office visits, patients can remotely check-in from your parking lot.

Your pocket guide to virtual care

Your pocket guide to virtual care

Still new to telehealth? Our pocket guide is packed with insights into the benefits of remote patient care and other enhanced customer workflows.

Conduct real-time video visits

For many patients, coordinating a visit to the doctor is a difficult task. TigerConnect’s virtual care capabilities bring convenience to patients and home health nurses by making it easy to meet face-to-face with care managers, specialists, and primary care physicians across locations right from a smartphone or laptop.

Whether a patient is in a hospital room, an urgent care center, or at home, telehealth sessions allow care team partners to participate in group video or phone calls with key providers to share information or reach consensus around treatment options.

Seamless EHR integration

Seamless EHR integration

Integrate directly with your EHR for powerful workflow automation. Automatically sync patient lists for immediate outreach, including friends, family, and caregivers. Write back patient conversations to their record, eliminating the need to download and upload files manually.

A single app for all collaboration

A single app for all collaboration

Having all solutions under one app does more than just allow for easy access. TigerConnect’s provider and patient networks enhance each other through crossover functionality. Anyone in the internal hospital directory can be easily added to a patient conversation including case managers, specialists, and primary care physicians. Messages can also be forwarded from a patient conversation directly to a care team member on the provider network.

Your logo. Our platform.

Your logo. Our platform.

Build trust with patients through a branded, mobile-friendly, patient texting interface that features your hospital’s name and logo. Branded notifications let recipients know the message is from a reputable, familiar sender.

The upside of patient conversations

Direct, secure, easy-to-use patient communication leads to range of better outcomes, including:

 

Lower readmission rates
Identify and respond to issues when they’re easily treatable.

 

More effective pre-visit prep and post-stay communication
Increase show rates and reduce patient anxiety through education and close care team oversight.

 

Happier patients
Answer patients’ questions quickly and keep them on the path to healing with easier consults and communication.
Download the TigerConnectPatient Engagement data sheet

Download the TigerConnect
Patient Engagement data sheet

Stop phoning patients who don’t pick up and text instead. Converse 1-on-1 or in groups and engage specialists at a moment’s notice. Patient messaging saves time and headaches for staff and helps patients get faster answers and more convenient treatment.

“Elevating patient care”

“Ease of Use, Reliability, Efficiency. TigerConnect allows staff to bridge the gap of patient care when our physicians are not physically present in the clinic.”

Cecilia J., Assistant Administrator at Pulmonary Associates of Pennsylvania

5/5 stars

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