Boost patient satisfaction, reduce no-show rates, and increase revenue with better patient engagement.
Reach Patients on Your Terms
Effortlessly engage patients, family, and caregivers via video, voice, and text. Conversations are clinician-controlled, so patients can only message you if you reach out first.
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Improve Care Plan Adherence
Answer patient questions and monitor care plan adherence to reduce readmissions and drive better patient outcomes. Break down communication barriers with no patient apps or portals.
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Reduce No-Shows
Send automated appointment and pre-op reminders to reduce no-shows and reschedules. Alleviate staff burden by collecting patient intake information prior to their visit.
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Communicate with Anyone
Communicate with patients and providers all on a single app, including providers outside of your organization. Easily forward messages from a patient conversation to another care team member.
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FEATURES
TigerConnect Patient Engagement Features
Seamlessly reach patients before, during, and after their visit.
More than 7,000 healthcare organizations trust TigerConnect
“We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.”
Russ Kino, MD
Chief Medical Information Officer, Saint John’s Health Center
“We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.”
Matthew Colflesh, MD
Chief Medical Officer, Trinity Health System
“Having a unified communication channel outside of the EMR allows us a little bit more flexibility to do things we might not feel as comfortable doing if the communication was happening entirely within the EMR itself.”
William Harvey, MD
Chief Medical Informatics Officer, Tufts Medical Center
“When we switched to TigerConnect, we couldn’t live without it. We rely on TigerConnect for all of our care team, patient, and family communication.”
Kassandra Heapes VP of operations, Aegis Homecare and Hospice
Discover how Aegis Homecare and Hospice streamlined care coordination and improved their HCAHPS scores.
View Case Study ›
“It’s so important in this day and age to get HIPAA compliant, and this is such an easy fix and so worth the money.”
Learn why Ambre Associates uses TigerConnect for sending referrals, clarifying information, supervising, speaking to patients, and more.
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Products
Maximize your care team productivity with the TigerConnect portfolio.
Workflows
Streamline clinical workflows throughout the patient journey.
Integrations
Integrate TigerConnect with your critical hospital systems to push patient data to the point of care.
TigerConnect Patient Engagement Tour
Take an interactive tour to see how TigerConnect Patient Engagement can help you save time and improve patient satisfaction by simplifying patient outreach.
Your questions about patient engagement solutions, answered.
Broadly speaking, patient engagement is a partnership between patients and the clinical professionals with whom they interact. Research shows that when patients have a role in making decisions, they form a greater understanding and stronger commitment to healing and health maintenance processes. Higher patient engagement yields improved patient outcomes and cost savings.
Providing patients with the option of a virtual visit helps increase access to care, particularly for patients in rural areas. Giving patients more care options can improve the patient’s experience and ultimately result in increased patient satisfaction and better care outcomes.
You can text patients and remain HIPAA-compliant with a patient engagement solution that supports secure phone, text, video, and telehealth functions in the patient engagement app. One such solution provider is TigerConnect, which offers a HIPAA-compliant, reliable, feature-rich platform that can meet your patient engagement needs and deliver superb client care and collaboration capabilities to your clinical team.
Healthcare organizations of all sizes can benefit from patient engagement solutions. In addition to enterprise hospitals and health systems, physician groups can use patient engagement solutions to enhance patient engagement across the care cycle, ultimately leading to better adherence to their care plan and improved patient satisfaction. Many home health and hospice organizations benefit from using patient engagement platform to communicate with family members and external providers. Behavioral health practices use patient communication solutions to text patients while remaining HIPAA-complaint.
Patient engagement software allows clinicians to engage and communicate with patients in their care, and patients share in making decisions and managing their conditions, from within a patient engagement app. Patient communication software can improve patient satisfaction, decrease no shows, and improve care plan adherence.
Patient engagement in healthcare refers to patients being actively involved in their care. Patient engagement solutions provide digital patient engagement via HIPAA-compliant text, voice, and video.
Digital patient engagement refers to using a patient engagement texting app to communicate with patients. Patient engagement software companies, like TigerConnect, offer secure text, voice, and video solutions.
Patient engagement software costs can differ depending on the solution. Contact us for information on pricing and packaging.
Since 2010 TigerConnect has been transforming healthcare communications by enabling our customers to automate clinical workflows, speed decisions, and improve patient outcomes. Today our cloud-native Clinical Communication and Collaboration (CC&C) solutions are used by over 7,000 healthcare organizations and 700,000 care team members.
