Integration Solutions

Integrate with existing systems to accelerate productivity

Connection Hub Large Illustration

Connection Hub Centralizes Your Data & Communication.

With Connection Hub, team communication meets real-time patient data on a single platform. That means only the most relevant information is surfaced and made actionable at the point of care. Connection Hub centralizes and intelligently routes patient data from critical systems like the EHR or nurse call and pushes it to the smartphone in where it can be read, shared, and acted upon for faster, better quality patient care.

  • EHR Integration

    Admit, Discharge, and Transfer Alerts

    TigerConnect®’s EHR integration services puts the patient at the center of the care experience by providing detailed alerts around admissions, discharges, transfers, and care team management. Interactive messages displayed in the message feed make it easy for staff to coordinate efforts at each phase of care and newly added members can see prior conversations around the patient from the moment they were admitted.

    • Receive alerts anytime a patient is admitted, discharged or transferred
    • Create or modify members of a patient’s care team at every stage
    • Ensure continuity of care using role-based shift assignments
  • Nurse Call Systems

    Intelligent Alerting for Accelerated Response Times

    Counter alarm fatigue by connecting TigerConnect® to your Nurse Call system so alerts can be automated to a nurse’s smartphone or workstation on wheels. Going beyond a simple audible alert, detailed messages provide “double coverage”, helping nurses quickly identify the nature of a patient’s request and coordinate an appropriate response.

    • Re-route bedside alerts to appear as TigerConnect® messages
    • Quickly identify the type of alert based on sender
    • Forward messages and shorten response times in code blue situations
  • Virtualized Nurse Call

    Remotely Connecting Nurses to the Bedside

    Prioritizing nurse call requests can be challenging when every alert looks the same. TigerConnect®’s VoIP-powered Virtualized Nurse Call capability gives nurses the power to distinguish between critical alarms and routine requests.

    A PBX integration lets nurses receive, route, and respond to real-time call bell alerts by speaking to patients directly through a bedside speaker or phone.

  • Scheduling Systems

    Automated Roles Assignment

    Unsure who the On-Call Pulmonologist is at 3 a.m.? TigerFlow® integrates with your scheduling system so staff can quickly look up and message colleagues by their role – no name required. Automated shift assignments log users in and out of roles automatically using data from your scheduling system. The handy calendar view lets staff see schedules up to four weeks out.

    • Ensure critical roles remain staffed
    • Quickly look up on-call staff and message or call them
    • See who’s on-duty up to four weeks in advance
  • Radiology & Lab Systems

    Mobile Access to Images & Results

    Deliver better care faster with real-time access to images and results. TigerFlow® integrates with your existing RIS/PACS and LIS so MRIs, CTs, X-rays, critical lab results and more can be viewed instantly from a smartphone or PC. Alerts can be routed to individuals, specific roles, or groups to ensure the entire care team is kept in the loop.

    • Intelligently route MRIs, CTs, X-rays and labs in real-time
    • Reduce wait times for results and deliver more timely care
    • View detailed images and forward them to colleagues or retrieve them via a simple bot command
  • HL7 Interface Engines

    Mobile-Enable System Data

    As the industry standard for interoperability, HL7 integration is core to TigerConnect®’s centralization of patient data. TigerConnect® integrates with major HL7 vendors so that critical alerts, radiology images, lab results, and others can be routed in real time the moment a result is available in the EHR, accelerating response times and saving valuable steps.

    • Centralize data from a wide range of systems in a single, mobile-friendly interface
    • Deliver automated, real-time alerts
    • Create a central connection for all of your clinical systems to drive clinical data notifications
    • Leverage bot technology to call up patient information instantly
  • SAML Authentication / Single Sign-On

    Federated Credentials Across Applications

    With security always a top concern for IT, keeping logins behind the firewall can limit risks while reducing the toil for users of logging in repetitively to commonly used apps. TigerConnect® supports existing SSO solutions, such as SAML, and Windows authentication, saving time and improving staff satisfaction.

    • Authenticate with a single secure login across applications
    • Access TigerConnect® quickly with a badge swipe or at login
    • Protect patient data with secure, verified logins
  • Answering Services

    Efficient Routing of Rich Messages with Read Status

    Too often, call center agents send messages into the ether, awaiting a reply and not knowing if their message was received. With TigerConnect®‘s answering service integration, call center agents can share greater levels of detail about a request, including photos or documents, and see instantly when their message has been delivered and read, and if needed, reroute the message to another contact.

    • Replace your pagers with a 21st century messaging app
    • Agents can instantly identify active users and see when messages have been sent, delivered, and read
    • Request details can be shared in a single message – no back-and-forth call or voice messages
  • TigerPage Paging System Alerts

    Cost-Effective Replacement for Outdated Technology

    With TigerPage, you can save your teams from carrying two devices and relying on outdated technology. Our simple integration lets you redirect pager alerts to the TigerConnect® app, and include a voice recording as an attachment. Users can even keep their existing number.

    • Redirect pager messages to the richly featured TigerConnect® app using a unique pager number
    • See when a message has been read or if they need to redirect it
    • Enjoy vastly richer message detail and capabilities for both sender and receiver
    • Experience 1-tap functionality for immediate callback convenience
    • Keep existing pager numbers – messages are copied to the TigerConnect® app
    • Optional archiving capabilities are available
  • LDAP / Active Directory

    Manage Users From a Single Directory

    Use your existing LDAP or Active Directory system to onboard users and automatically manage their access on the TigerConnect® app. Batch upload users directly into the TigerConnect®’s admin console. Users added or removed are instantly added or removed from the TigerConnect® directory saving IT time and effort.

    • Onboard users to TigerConnect® with a direct
    • Expedite password management for
      users and administrators
    • Add or remove users from a single


See the Future of Clinical Communications

TigerConnect® is revolutionizing the way healthcare professionals communicate with a simple and secure platform that drives down costs and improves health outcomes. See what TigerConnect® can do for you with a free, personalized demo. TigerConnect® is:

  • HITRUST CSF-certified for security

  • Easily integrates with existing EHR systems

  • Customizable to each care team

Request a Demo

Contact us and let a TigerConnect® clinical communications expert help you find the best solution for you and your team. Or, simply call us at 1-800-572-0470.

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