Author

Will O’Connor M.D.

CMIO at TigerConnect – Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals.

Will O'Connor M.D.
6 Ways to Transform Healthcare Communication

6 Ways to Transform Healthcare Communication

Ineffective communication practices hold many healthcare organizations back. Administrators may be reluctant to invest in new technology, but they may not realize that continuing to operate with communication inefficiencies can lead to more medical errors, higher costs, and even lower staff morale. When administrators and clinicians work together to improve communication within their organization, they can usher in many benefits for employees and patients alike.

6 Ways a Care Collaboration Platform Crushes Transfer Center Inefficiency

6 Ways a Care Collaboration Platform Crushes Transfer Center Inefficiency

Transfer center inefficiencies can secretly drain not only hospital resources but staff morale and patient satisfaction. A simple, modest investment in a modern, mobile-centric collaboration platform can eradicate much of this burden while significantly increasing the volume of patient transfers, as it did for Temple Health, who went from 700 transfers per shift to 1,000 simply by adopting modern, purpose-built collaboration technology.

Secure Messaging Enhances Critical Value Alerts

Secure Messaging Enhances Critical Value Alerts

To enhance communication between their clinical providers and the laboratory, Geisinger implemented TigerConnect’s secure text messaging for their critical value notifications, automatically alerting the correct physician at the appropriate times. These automatic alerts reduce ineffective workflows, improve time management, and provide patients with critical values quickly and reliably.

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