CC&C: Converting Metrics Into Insights
Learn how healthcare organizations can improve metrics by utilizing the correct CC&C platform.
Author
Will O’Connor M.D.
CMIO at TigerConnect – Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals.
Mitigating EMTALA Risk During the Pandemic, and Beyond
On-call scheduling can be complex for both hospitals and physician specialties. Although certain aspects of EMTALA were relaxed during COVID to manage the surge of patients, there were still incidents of enforcement actions against providers throughout 2020. As we emerge from the pandemic, hospitals will need to refine their approach to managing their on-call scheduling.
Understanding clinical communication
Clinical communication refers to the manner in which patient information is shared in a healthcare setting. There are many different methods — from email to phone calls to in-person meetings.
The Right CC&C Means the Right Vendor
Building an ongoing vendor relationship, while it may not seem like a technical consideration, shows how data and analytics spark process improvements and greater ROI when selecting a CC&C solution.
5 Signs Your Health System’s Clinical Collaboration Software Needs Some Care
Collaborative care refers to providers being able to discuss a patient’s care, treatment, and outcome. For instance, sharing test results among physicians, nurses, and other providers is critical to successful collaborative care. Of course, this sharing of information must be done securely and consistently.
Surge Patient Management Through TigerConnect
At the peak of the pandemic’s onset, NBI was losing 10 patients a day on average. As days turned into weeks, the situation became dire, not only for patients, but for physicians as well.
HIPAA-Compliant Messaging Transforms Care Collaboration
Clinicians who prioritize collaboration and enable secure, HIPAA-compliant messaging will deliver the best care, see higher staff satisfaction, achieve the best patient experience, and lower operating expenses.
12 Ways to Reduce Patient Churn in Healthcare
There are four main factors by which patient satisfaction can be evaluated[4] include: Care, Empathy, Reliability, and Responsiveness. Read about the 12 methods hospitals can employ to target the four factors above and reduce patient churn.
Streamlined Referrals Improve the Patient Experience
For SDMI, TigerConnect Patient Engagement eliminated the possibility of patients lacking a referral and not receiving care, resolving frustrations, creating efficiencies, and improving the patient experience.
What Healthcare Needs to Keep PHI Secure in the Cloud
TigerConnect specializes in serving healthcare providers and ensures telehealth security with our easy-to use patient and clinical telecommunications platform. Request a demo today.
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