Author

Will O’Connor M.D.

CMIO at TigerConnect – Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals.

Will O'Connor M.D.
Unseen Chaos: How Too Many Communication Tools Disrupt Healthcare Efficiency 

Unseen Chaos: How Too Many Communication Tools Disrupt Healthcare Efficiency 

Healthcare providers are juggling too many communication tools, leading to delays, frustration, and even compromised patient care. This blog explores how communication overload impacts healthcare efficiency and patient outcomes—and why standardizing on a unified platform like TigerConnect can streamline workflows, reduce errors, and improve care delivery.

Healthcare’s Silent Struggle: The Prevalence and Impact of Communication Noise​

Healthcare’s Silent Struggle: The Prevalence and Impact of Communication Noise​

Communication noise disrupts healthcare workflows, impacting patient care and contributing to clinician burnout. A recent survey by TigerConnect and Becker’s Healthcare highlights the prevalence of these challenges and the need for standardized communication platforms to reduce inefficiencies and improve care outcomes.

Ending Collaboration Waste to Save the Healthcare System 

Ending Collaboration Waste to Save the Healthcare System 

Poor collaboration leads to overall slowness throughout the care journey, which leads to poor quality, poor experience and more expensive care. Learn how TigerConnect can reduce Collaboration Waste to help clinicians get more done during the day, reducing costs, improving throughput, serving more patients, and gaining more revenue for the hospital. 

Why EHR Communication Falls Short in Urgent Situations

Why EHR Communication Falls Short in Urgent Situations

EHR vendors advise against using EHR chat for urgent communications, and explicitly state that EHR chat should not be used for emergency communications. Care teams are only as fast as their communication tools allow them to be. To speed care delivery in an emergency, you need tools that go beyond clunky chat interfaces. A clinical communication and collabroation (CC&C) paltform helps hospitals achieve greater efficiency around critical response workflows (like code blue, sepsis, STEMIs, strokes, and critical labs) to ultimately deliver better care, faster.

Improving Patient Safety Through Unified Clinical Collaboration

Improving Patient Safety Through Unified Clinical Collaboration

Accurate and real-time communication across healthcare providers is critical to patient safety and care. Clinical communication and collaboration platforms offer providers the tools necessary to quickly identify and address risks, improve continuity of care, and increase the overall quality of service to patients.

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