Address all risks with more than HIPAA compliant email encryption
With HIPAA email security, healthcare facilities limit their staff to only one form of secure communication for transmission of PHI. To ensure full compliance and maintain workflows, facilities should ultimately consider a secure messaging solution. Ignoring the present use of text messaging in any workplace, leaves facilities with compliance discrepancies and the inability to improve their workflow. Moving toward secure messaging compliance allows facilities to easily adapt text messaging into their current work procedures while remaining compliant to current HIPAA regulations.
Secure messaging solutions allow healthcare facilities to secure aspects of their staff’s device as well as protect against unwanted access to patient information. Similar to an email solution, secure texting allows staff to send encrypted PHI but now they do not have to endure the tedious process of accessing their secure mail exchange. Instead, secure messaging secures all transmission with features that only allow access to the owner of the device – such as pin lock, remote wipe or limited lifespan.
In addition, secure messaging allows healthcare facilities to ensure the security of PHI for both the sender of the data and the recipient. With just HIPAA email security, data transmission only remains secure if the recipient has a similar platform or does not have any gating software such as virus protection or certain enterprise software products. With a secure messaging solution, the data is never stored on the recipient’s device, or inbox, so the information remains encrypted for both parties. Selecting a secure messaging solution instead of HIPAA email security guarantees encrypted data transmission across various platforms and more than just one communication channel.
With secure texting, healthcare facilities make the smarter choice to ensure protection of their hospital staff and their patients’ information. This also enables each facility to optimize their workflow with an easy installation and the ability to integrate existing devices into their current procedures. Healthcare facilities embrace the technology in front of them instead of implementing “no texting policies” or limiting their staff to a single communication channel – such as HIPAA email security.
No matter what stage of the process a facility is at, addressing the use of mobile devices in the workplace not only secures the transmission of PHI but can also optimize the current workflows for healthcare staff. After reviewing the elements of HIPAA email security, and the general benefits of a secure communication solution, facilities should start by implementing a general secure messaging policy to help mandate facility usage of personal mobile devices with or without a secure communication solution. Integrating a policy is a great starting point for healthcare facilities to measure staff’s current usage while complying with HIPAA regulations for electronic transmission of PHI.