What We Learned at TigerSummit 2020
With over 400 registered attendees and 21 speakers, TigerSummit provided a wealth of valuable information for not only our clients, but also the entire TigerConnect team.
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Ransomware Underscores Value of Secure Messaging
In 2017, we ran the post below in response to a ransomware attack that hit Britain’s National Health System. Now in 2020, history has predictably repeated itself with a wave of attacks on several hospitals here in the U.S. from Ryuk, a group believed to be operating out of Russia and timed with both a surge in Covid-19 cases and the 2020 presidential election.
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Cloud Software Pushes Past the Limitations of Today’s EHR Texting Modules
Cloud-based software offers benefits that on-premise servers simply cannot: Rapid scalability, shared infrastructure, minimal IT management, API integration, higher uptime, greater flexibility, better security, and lower overall costs.
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6 Ways to Transform Healthcare Communication
Ineffective communication practices hold many healthcare organizations back. Administrators may be reluctant to invest in new technology, but they may not realize that continuing to operate with communication inefficiencies can lead to more medical errors, higher costs, and even lower staff morale. When administrators and clinicians work together to improve communication within their organization, they can usher in many benefits for employees and patients alike.
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6 Ways a Care Collaboration Platform Crushes Transfer Center Inefficiency
Transfer center inefficiencies can secretly drain not only hospital resources but staff morale and patient satisfaction. A simple, modest investment in a modern, mobile-centric collaboration platform can eradicate much of this burden while significantly increasing the volume of patient transfers, as it did for Temple Health, who went from 700 transfers per shift to 1,000 simply by adopting modern, purpose-built collaboration technology.
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Secure Messaging Enhances Critical Value Alerts
To enhance communication between their clinical providers and the laboratory, Geisinger implemented TigerConnect’s secure text messaging for their critical value notifications, automatically alerting the correct physician at the appropriate times. These automatic alerts reduce ineffective workflows, improve time management, and provide patients with critical values quickly and reliably.
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What Is HIPAA Compliance and Where Is It Taking Health IT?
Digital technology makes healthcare organizations more effective and efficient, reducing the potential for human error and speeding clinical communications. But it can also threaten patient privacy. Congress recognized this risk in the mid-90s — a decade before smartphones and nearly 15 years before required electronic health records (EHR) — and passed the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This legislation sets national standards for patient privacy and, eventually, for healthcare data security as well.
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How to Become HIPAA Compliant (Step-by-Step Guide)
Customer privacy and cybersecurity are critical issues for most industries, but none more than healthcare. Thanks to the Health Insurance Portability and Accountability Act (HIPAA), health data is highly protected. It’s also the most valuable data on the black market, where medical records are worth $250 apiece. The next highest price tag is just $5.40 for payment records.
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3 Tips for Better Clinical Workflows in Healthcare
Thousands of hospitals, clinics, and physician practices have successfully implemented one or more of these three tips for improving clinical workflows in healthcare.
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17 Therapeutic Communication Techniques That Promote Quality Care
Therapeutic communication techniques help nurses and therapists build trust, support patient decision-making, and promote effective healing. This blog outlines 17 essential techniques that enhance quality care by fostering meaningful, empathetic interactions tailored to each patient’s physical and emotional needs.
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