Precision Communication Sits at the Center of Care Delivery
When clinicians can reach the right person in seconds, patients wait less, decisions happen faster, and care teams burn out less. TigerConnect replaces fragmented pagers, calls, and texts with secure, role-based messaging, real-time alerts, and patient context — so your teams spend less time tracking down answers and more time delivering care.
Quickly Find the People You Need
Achieve faster response times and fewer care delays with a role- and team-based directory that integrates with your scheduling solution so you can contact who you need, even if you don’t know who is on duty.
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Unify Disparate Data Sources
Turn data into action by routing consult requests, nurse call alerts, patient monitoring alarms, and more from your EHR and other clinical systems to the right care team members where they can respond instantly.
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Remain Connected During Outages
Keep care flowing through a secure, cloud-based app boasting 99.99% average uptime, even during EHR downtime, IT outages, and cybersecurity attacks.
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Collaborate Across the Enterprise
Strengthen coordination across the full hospital enterprise by connecting clinical and non-clinical staff, outside providers, and operational partners who work outside of the EHR, in one communication workflow.
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TigerConnect Clinical Collaboration is built upon our TigerText market-defining secure messaging application and is part of our complete care orchestration platform that spans provider scheduling, operator console, smart room, alarm management, and many additional solutions — enabling hospitals to unlock siloed data, ease clinician burden, and accelerate care delivery while rationalizing their technology portfolio.
FEATURES
One Platform. Every Clinician. Zero Communication Gaps.
Reduce care coordination inefficiencies with a comprehensive clinical collaboration app for faster, context-rich communication, enhanced by integrations to hospital systems and a simple user experience.
Take a brief interactive tour to see TigerConnect in action
Case Studies
Why Consider TigerConnect?
More than 7,000 healthcare organizations trust TigerConnect.
“We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.”
Russ Kino, MD
Chief Medical Information Officer, Saint John’s Health Center
“We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.”
Matthew Colflesh, MD
Chief Medical Officer, Trinity Health System
“Having a unified communication channel outside of the EMR allows us a little bit more flexibility to do things we might not feel as comfortable doing if the communication was happening entirely within the EMR itself.”
William Harvey, MD
Chief Medical Informatics Officer, Tufts Medical Center
Tufts Medical Center
“Having a unified communication channel outside of the EMR allows us a little bit more flexibility to do things we might not feel as comfortable doing if the communication was happening entirely within the EMR itself.”
William Harvey, MD Chief Medical Informatics Officer, Tufts Medical Center
Learn how Tufts Medical Center Optimizes OR Efficiency and Care Team Communication
View Case Study ›
“We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.”
Russ Kino, MD Chief Medical Information Officer, Saint John’s Health Center
“We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.”
Matthew Colflesh, MD Chief Medical Officer, Trinity Health System
Learn how Trinity Health System used TigerConnect to improve patient throughput
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Products
Maximize your care team productivity with the TigerConnect portfolio.
Workflows
Streamline clinical workflows throughout the patient journey.
Integrations
Integrate TigerConnect with your critical hospital systems to push patient data to the point of care.
Additional Resources
Learn more about the benefits of a clinical communication solution.
Podcast
Best Practices for Staff Communication from Cross Creek Hospital
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Blog
How to Reduce Sepsis Mortality Rates with Cutting-Edge Communication Solutions
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Webinar
Break Through Bottlenecks: How Sharp Memorial is Modernizing ED Workflows
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Datasheet
TigerConnect Clinical Collaboration
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State of Healthcare Collaboration
How Communication Inefficiencies Impact Clinician Productivity
View Report ›
All Resources
Webinars, Datasheets, Events, Case Studies, Reports & More
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See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.
Your questions about clinical communication and collaboration (CC&C), answered.
While both a CC&C and EHR chat apps allow for providers to communicate securely, they have distinct differences when it comes to speed, flexibility, uptime, and ease of use. Whereas EHR chat messages can go unnoticed, a CC&C offers real-time messaging, making it preferable for emergency clinical communications. Additionally, EHR texting may be limited to those within the hospital who have been licensed to use it. In contrast, with a CC&C, you can message anyone including providers at other facilities and support staff such transportation, housekeeping, environmental services. including external providers at other facilities. Furthermore, unlike EHR chat, a CC&C like TigerConnect is cloud-based and is reliable with 99.995% uptime and no planned downtime.
TigerConnect is HIPAA-compliant and HITRUST certified, so you know messages are always safe and secure at transit and rest. TigerConnect also has end-to-end encryption, PIN locks, and full administrator controls.
TigerConnect eliminates friction in healthcare communication by connecting your care teams, on-call schedules, and data in real-time. TigerConnect integrates with your critical hospital systems to break down the information silos and push data to care teams – the moment it becomes available – to speed clinical workflows.
A clinical communication and collaboration (CC&C) solution is a secure messaging solution used by healthcare organizations to communicate and coordinate care. CC&Cs integrate with critical hospital systems, such as EHRs, to make patient data accessible and actionable for care teams.
A clinical communication and collaboration (CC&C) solution enables healthcare organizations to securely communicate by rich messaging, voice, and video. Advanced CC&C solutions can dramatically curb costs and streamline clinical workflows. These newer solutions are far more robust than the text-based systems many providers may be familiar with, such as those embedded in the electronic health record (EHR). Solutions such as TigerConnect offer integrated scheduling, patient engagement, alarm management, event notification and the ability to interface with other hospital systems such as EHRs.
TigerConnect integrates with a variety of critical hospital systems to push data to care teams. Common integrations for clinical communication and collaboration platforms include EHR integration, nurse call, physiological monitors, and scheduling.
CC&C platforms are HIPAA compliant. TigerConnect has also earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, TigerConnect Clinical Collaboration Platform meets key healthcare regulations and requirements for protecting and securing sensitive private healthcare information.
For those evaluating advanced communication solutions, such as a clinical communication and collaboration (CC&C) solution, there are more criteria to understand versus texting-only tools. Solutions such as TigerConnect offer integrated scheduling, patient engagement, alarm management, event notification and the ability to interface with other hospital systems such as EHRs. Download the eBook, 8 Must-Ask Questions When Evaluating a Clinical Communication Solution, to learn how to evaluate CC&C solutions and the vendors offering them.