SANTA MONICA, Calif. – March 7, 2018 – TigerConnect, formerly TigerText, provider of healthcare’s most advanced, reliable, and widely adopted clinical communication platform, and QGenda the market leader of automated, cloud-based provider scheduling software, today announced their product integration. Together, they will provide a solution that ensures care team members have instant access to staff schedules that are embedded in the workflow, ensuring communications are quickly and accurately delivered to the right person at the right time.
The TigerConnect Clinical Communication Platform leverages its Connection Hub to seamlessly integrate with QGenda On-Call to intelligently route critical communication and data to designated care teams or individuals in real-time where it can be read, shared, and acted upon. tigerconnect.communications are delivered via text, phone or video call at the point of care via provider smartphones.
QGenda On-Call provides a key driver for several critical workflow capabilities in TigerConnect that include automated persona management, shift-to-shift activity handoffs, and escalation rules. This integration will allow organizations to free their care teams from the toil of whiteboards and printed schedules when tracking down on-call staff and instead allow them to instantly message, call or conduct video chats with the correct physician, nurse or specialist using a simple lookup.
“We connect physicians and nurses to each other as well as to allied health professionals. We connect caregivers across facilities and health systems. We also connect Systems of Record to our communication platform for fast exchange of information that allows prompt and efficient responses to meet a patient’s needs.” said Brad Brooks, Co-Founder and CEO of TigerConnect. “Seamlessly populating QGenda’s On-Call Scheduling via our Connection Hub allows us to automate the communication delivery process end-to-end, which drives tremendous value for our shared clients.”
“We’re excited to integrate QGenda On-Call with TigerConnect, a leader in intelligent clinical communication,” said Jim Norton, Senior Vice President of Sales and Marketing of QGenda. “This alliance will benefit our mutual customers by bringing greater efficiencies, including time savings and improved provider performance.”
QGenda is the #1 cloud-based, automated physician scheduling software. Since its launch in 2006, QGenda has grown to serve more than 2,500 customers in over 30 medical specialties across 5,000 hospitals. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. QGenda is headquartered in Atlanta, Ga. Connect with QGenda at www.QGenda.com, the QGenda Blog, or on Facebook, Twitter and LinkedIn.
As healthcare’s largest provider of clinical communication solutions, TigerConnect helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. Trusted by more than 4,000 healthcare organizations, TigerConnect maintains 99.99% uptime and processes over 10 million messages each day. Its category-leading product innovations and advanced integrations with critical hospital systems deliver high value for hospitals and large health systems.
The company’s commitment to client success is reflected in its broad support organization that works directly with clients at every stage to streamline communication workflows and achieve the highest possible ROI. For more information, follow TigerConnect on
Twitter, connect with us at www.linkedin.com/company/tigerconnect and visit TigerConnect to learn how clients like RWJBarnabas, Geisinger, and Lifepoint are using TigerConnect to solve healthcare’s biggest communication challenges.