Clinical Communication Technology Is the Key to Overcoming Lengthy Wait Times and Overcrowding in Emergency Departments

Published in Medical Economics, March 2, 2023

Overcrowding has historically been an issue for hospitals and patients, but rising wait times in emergency departments (EDs) have hit especially hard in recent years. According to research, patients wait between 1 1/2 hours to over 3 1/2 hours in dangerously crowded emergency rooms before receiving care. This backlog causes frustration for patients and caregivers who have difficulty juggling increasing workloads due to overcrowding.

Clinical communication technology can significantly enhance the efficiency of ED workflows and facilitate seamless team collaboration. This enhances the network effect, making the system more valuable to its users as more individuals are connected. As a result, patient care is faster and more efficient.

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