News and Press Releases

Originally posted in First Report Managed Care

Electronic health records have been blamed as a significant source of physician frustration and even burnout. Is it possible for managed care leaders to turn this technology from a burden to a boon?

TigerConnect’s CMIO, Will O’Connor, MD, comments on this important issue, explaining that EHRs are all about clicking and coding, which is not what patients need and it’s not what physicians need to deliver quality care…

SANTA MONICA, CA – May 15, 2019 – TigerConnect, provider of healthcare’s most advanced, reliable, and widely adopted clinical communication and collaboration (CC&C) solution, today announced Sarah Shillington has joined the company to serve as the Senior Vice President of Client Success.

Originally posted in The Tech Tribune

SANTA MONICA, Calif. – April 24, 2019 –TigerConnect was named a top 10 technology company in Santa Monica by The Tech Tribune.

SAINT CLOUD, Minnesota and SANTA MONICA, Cali. – February 28, 2019 – Call Scheduler, a leading healthcare physician scheduling software announced today it has made care coordination even easier and more reliable for health care professionals by announcing its integration with TigerConnect.

SANTA MONICA, Calif. – February 13, 2019 – TigerConnect, provider of healthcare’s most advanced, reliable, and widely adopted clinical communications and collaboration (CC&C) solution, today announced a partnership and system integration with OpenTempo, a leading innovator in physician scheduling and clinical labor analytics.

KLAS Recognizes TigerConnect for High Consideration, Retention, and Performance in 2018 Secure Communication Report “High satisfaction and very deep adoption” deemed hallmarks of TigerConnect platform due to strong, easy to use solutions and longevity in the market SANTA MONICA, CA...

Originally posted in HealthTech Magazine

Email platforms such as Microsoft Office 365 remain an important mode of communicating with and sharing information about patients. But is email HIPAA-compliant?

The Health Insurance Portability and Accountability Act of 1996 Privacy Rule governs how healthcare organizations use, disclose and protect patients’ personal health information. It also covers business associates, including cloud services and email providers, that handle protected health information on their behalf.

As long as a HIPAA-covered entity secures a business associate agreement with an email provider such as Microsoft, email can comply with HIPAA rules.

That said, a BAA alone doesn’t guarantee HIPAA compliance.

Originally posted in Medical Economics

This article was authored by Brad Brooks, CEO of TigerConnect.

Office-based primary care physicians (PCPs) often bear the brunt of responsibility for ensuring their patients avoid readmission after transitioning from a hospital or post-acute care facility. In many cases, however, preventable readmissions are a result of communication breakdowns between the hospital and the physicians in the community…

Originally posted in The American Journal of Managed Care

This article was authored by Will O’Connor, MD, the chief medical information officer of TigerConnect.

Millions of patients are referred for specialized services each year, but as many as 45% will never make it to the referred-to clinic or hospital. Missed referrals and other appointments account for more than $150 billion in lost revenue and wasted time for healthcare organizations and costs nearly $1 million per year per employed physician…

Originally posted in Health Data Management

Innovation Care Partners (ICP), a TigerConnect customer, made headlines earlier this year when their ACO model was among a few that met Medicare Shared Savings Program (MSSP) expectations, joining 31 percent of ACOs in meeting benchmarks and earning substantial savings. One way ICP is driving down costs is through better care coordination in the emergency department leveraging TigerConnect. ICP integrated the Orion Health HIE to TigerConnect to provide clinicians with real-time status alerts on patients. With this innovative integration, PCPs, care coordinators, and transition care managers are all alerted immediately when an ICP patient registers at the emergency department or for an inpatient admission.

It's time for hospitals to revamp clinical communication — 4 experts weigh in on moving beyond pagers & faxes Originally posted in Becker's Hospital Review; Content sponsored by TigerConnect Healthcare remains one of the few industries to rely on communication...

Restoring the art of practicing medicine Reducing physician burnout with streamlined clinical communication Originally posted in Becker's Hospital Review; Written by Will O'Connor, M.D., TigerConnect Chief Medical Information Officer There are numerous surveys demonstrating that electronic health records (EHRs) are...