Despite the technological advances healthcare has seen in recent decades, the same cannot be said for the methods of communication used in the industry. Many organizations depend on past-generation tools that are antiquated by today’s standards.
Further, the majority of organizations understand that healthcare has fallen behind other industries when it comes to utilizing modern forms of communication. This broken state of communication in healthcare has downstream impacts on operations, employee burnout, patient outcomes, and much more.
TigerConnect surveyed more than 200 healthcare leaders and 800 U.S. adults who recently spent time in a hospital about their experiences with healthcare communication.
For a quick synopsis of the report, download the complete PDF infographic.