By Will O’Connor M.D., CMIO at TigerConnect
Published in Physicians Practice on August 18, 2021
Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, landlines, and other unwieldy implements of a bygone age.
Healthcare professionals gained a new appreciation for communication technology during a pandemic that reduced opportunities for in-person collaboration. At many U.S. hospitals, changes brought on by COVID-19 pushed legacy systems to the breaking point, straining aging infrastructure to serve as the primary links between doctors, nurses, support staff, administrators, back-office staffers working from home, remote testing and vaccination sites, patients, and patients’ families.