Post-Pandemic Healthcare Tech: Communication takes the lead

By Will O’Connor M.D., CMIO at TigerConnect, Published in Physicians Practice on August 18, 2021

Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, landlines, and other unwieldy implements of a bygone age.

Healthcare professionals gained a new appreciation for communication technology during a pandemic that reduced opportunities for in-person collaboration. At many U.S. hospitals, changes brought on by COVID-19 pushed legacy systems to the breaking point, straining aging infrastructure to serve as the primary links between doctors, nurses, support staff, administrators, back-office staffers working from home, remote testing and vaccination sites, patients, and patients’ families.

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