By Electronic Health Reporter, Sunday, February 7, 2021, with guest contributor TigerConnect’s CMIO, Dr. Will O’Connor
COVID-19 has amplified troubling pain points in the healthcare sector. Forced to scale delivery of care beyond hospital walls at an accelerating pace, providers are experiencing the limitations of outdated legacy technology and siloed lines of communication. And in full ICUs across the nation, weary frontline workers are stretched thin, summoned from crisis to crisis by an unrelenting chorus of alerts, alarms, and pages.
Better communication and collaboration tools, like those deployed in most other industries today, could help beleaguered frontline teams perform their jobs more efficiently and with less stress. In fact, some hospitals already provide their staff with technology that helps them better prioritize nurse call alerts, manage workflows and assignments, and collaborate with physicians, technicians, and others involved in each patient’s treatment.