Patient Engagement Software

A Faster, More Efficient Way to Communicate with Patients 

  • Connect with patients & caregivers via secure text, video, or voice
  • Reach patients before, during, and after their visit with patient engagement software
  • Easy for patients with no apps to download or passwords to remember
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Benefits

Features

Case Studies

Demo

FAQs

Benefits

What Improved Patient Engagement Means for You 

Boost patient & staff satisfaction, reduce no-show rates & increase revenue with patient engagement software.

Reach Patients on Your Terms 

Effortlessly engage patients, family, and caregivers via video, voice, and text. Conversations are clinician-controlled, so patients can only message you if you reach out first. 

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Improve Care Plan Adherence 

Answer patients’ questions about their treatment plan and consult on follow-up care – leading to better outcomes and reduced readmissions.  

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Reduce No-Shows 

Remind patients of upcoming appointments and reduce staff burden by collecting intake information prior to their visit. According to Medical Economics, preventing just one no-show appointment per day can result in $200-$300 a day in revenue for the average practice. 

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Communicate with Anyone 

Communicate with both patients and providers all in the TigerConnect app. By combining TigerConnect Patient Engagement with the TigerConnect Clinical Collaboration Platform, you can forward messages from a patient conversation directly to a care team member. 

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FEATURES

Patient Engagement Software Features

Seamlessly reach patients before, during, and after their visit.

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Case Studies

Why Consider TigerConnect?

“We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.” 

Russ Kino, MD
Chief Medical Information Officer, Saint John’s Health Center 

“We had a lot of relay systems where you call an answering service, or you page somebody, or you call through the nurse, or the doctor might communicate through the nurse. We had many difficulties with patient flow due to the number of calls that were being made and the wrong people being called.” 

Matthew Colflesh, MD
Chief Medical Officer, Trinity Health System

“Having a unified communication channel outside of the EMR allows us a little bit more flexibility to do things we might not feel as comfortable doing if the communication was happening entirely within the EMR itself.”

William Harvey, MD
Chief Medical Informatics Officer, Tufts Medical Center
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Aegis

“When we switched to TigerConnect, we couldn’t live without it. We rely on TigerConnect for all of our care team, patient, and family communication.” 

Kassandra Heapes,
VP of operations at Aegis Homecare and Hospice

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Discover how Aegis Homecare and Hospice achieved seamless communication, streamlining patient care, and enhancing family support.

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Ambre

“It’s so important in this day and age to get HIPAA compliant, and this is such an easy fix and so worth the money.” 

Denise Ambre
Psychoanalytic Therapist, Owner, Ambre Associates, LLC 

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Learn why Ambre Associates uses TigerConnect for sending referrals, clarifying information, supervising, speaking to patients, and more.

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Physician Scheduling Products
Products

Maximize your care team productivity with the TigerConnect portfolio.  

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Workflows

Streamline clinical workflows throughout the patient journey. 

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TigerConnect Patient Engagement  

Take a self-guided tour to see how you can more effectively engage with patients and family members using our simple, secure solution. 

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Additional Resources

Learn more about the benefits of a modern patient engagement solution.

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Blog 

3 Ways Physicians Can Transform Patient Communication 

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Blog 

3 Ways Ambulatory Surgery Centers can Benefit from Patient Engagement 

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Blog

6 Questions to Help You Choose the Best Patient Engagement Solution 

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Datasheet

Patient Engagement Datasheet

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Webinar Preview Beckers Healthcare 2024 Survey

State of Healthcare Collaboration

How Communication Inefficiencies Impact Clinician Productivity

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All Resources

Webinars, Datasheets, Events, Case Studies, Reports & More

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See a Demo

Ready to See More?

See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.

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Frequently Asked Questions

Your questions about patient engagement solutions, answered. 

Broadly speaking, patient engagement is a partnership between patients and the clinical professionals with whom they interact. Research shows that when patients have a role in making decisions, they form a greater understanding and stronger commitment to healing and health maintenance processes. Higher patient engagement yields improved patient outcomes and cost savings. 

Providing patients with the option of a virtual visit helps increase access to care, particularly for patients in rural areas. Giving patients more care options can improve the patient’s experience and ultimately result in increased patient satisfaction and better care outcomes. 

Patient engagement research shows that the least-engaged patients are twice as likely to delay care and are three times more likely to have unmet medical needs than the most-engaged patients. As patients become more engaged with their care, we see “higher levels of preventive health behaviors and preventive care, as well as increased self-management of health conditions.” 

You can text patients and remain HIPAA-compliant with a patient engagement solution that supports secure phone, text, video, and telehealth functions in the patient engagement app. One such solution provider is TigerConnect, which offers a HIPAA-compliant, reliable, feature-rich platform that can meet your patient engagement needs and deliver superb client care and collaboration capabilities to your clinical team. 

Healthcare organizations of all sizes can benefit from patient engagement solutions. In addition to enterprise hospitals and health systems, physician groups can use patient engagement solutions to enhance patient engagement across the care cycle, ultimately leading to better adherence to their care plan and improved patient satisfaction. Many home health and hospice organizations benefit from using patient engagement platform to communicate with family members and external providers. Behavioral health practices use patient communication solutions to text patients while remaining HIPAA-complaint. 

Patient engagement software allows clinicians to engage and communicate with patients in their care, and patients share in making decisions and managing their conditions, from within a patient engagement app. Patient communication software can improve patient satisfaction, decrease no shows, and improve care plan adherence. 

Patient engagement in healthcare refers to patients being actively involved in their care. Patient engagement solutions provide digital patient engagement via HIPAA-compliant text, voice, and video.  

Digital patient engagement refers to using a patient engagement texting app to communicate with patients. Patient engagement software companies, like TigerConnect, offer secure text, voice, and video solutions.  

Patient engagement software costs can differ depending on the solution. Contact us for information on pricing and packaging.