Telehealth Resources to Guide You Through COVID-19 and Beyond

In an effort to combat COVID-19, a growing number of healthcare organizations have begun to incorporate virtual care options into their services. As these organizations implement new technologies, they are faced with new guidelines and regulations that can be complex and confusing. In order to help, we’ve compiled a list of relevant resources to help you with telehealth concerns through the COVID-19 crisis and beyond.

AMA Resources

• • AMA Quick Guide to Telemedicine: Provides extensive information on practice implementation, policy, coding, and payment to help expedite the implementation of a telehealth solution.
  • COVID-19 Frequently Asked Questions: Addresses the most common questions for Patients, Clinical Staff, and Practice Management.
  • COVID-19 Coding & Guidance: Provides Procedural Terminology (CPT) codes created for coronavirus testing.

CMS Resources

• • State Medicaid & CHIP Telehealth Toolkit: This Medicaid Telehealth Toolkit aggregates information and highlights questions that states may ask themselves when establishing new telehealth policy.
  • Medicare Telehealth Provider Fact Sheet: An overview of the broadened access to Medicare telehealth services that beneficiaries can receive from their doctors without having to travel to a healthcare facility.
  • Expansion of Accelerated and Advance Payments Program for Providers During COVID-19: PDF document breaking down the accelerated/advanced payments program intended to supply necessary funds when there is a disruption in claims.
  • HIPAA, Civil Rights, and COVID-19: A compilation of Office for Civil Rights (OCR) announcements related to COVID-19.
  • Coronavirus Waivers & Flexibilities: A list of new waivers and flexibilities broken down by provider type and state, provided to ensure Americans continue to have access to necessary healthcare.

CCHPCA Resources

• • Current State Telehealth Laws & Policies: An interactive map that allows you to select your state and view the latest telehealth related laws, regulations, and Medicaid programs.
  • COVID-19 Related State Actions: A list of states that have taken action to remove policy barriers to telehealth due to COVID-19.
  • Telehealth Coverage Policies During COVID-19: A summary of what is covered by various public and private payers as well as recently released CMS guidance.
  • State Telehealth Laws & Reimbursement Policies (Issued Fall 2019): CCHP’s Fall 2019 PDF summary guide of telehealth-related policies, laws, and regulations for all states.

Medicaid Resources

• • COVID-19 Related FAQ Sheet: COVID-19 frequently asked questions for state Medicaid and Children’s Health Insurance Program (CHIP) agencies
  • Medicaid State Plan Fee-for-Service Payments for Telehealth: An overview of policy options for paying Medicaid providers that use telehealth technology to deliver services.
  • Medicaid Telemedicine Overview: A simple breakdown of what constitutes as telemedicine and its related policies and reimbursements

CDC Resources

For more information and guidelines from the CDC, please visit these useful resources:

• • Healthcare Provider Preparedness Checklist
  • Hospital Preparedness Tool
  • FAQs on Healthcare Infection Prevention and Control
  • Prevention of Community Spread
  • COVID-19 What You Need to Know

Want More Information?

To help you and your care team better manage your Covid-19 pandemic efforts using TigerConnect, we have prepared a series of informational documents for download. Check out our Pandemic Preparedness Series below for more information.

COVID-19 Communication & Collaboration Learn how TigerConnect can help protect workers and ease the burden of front line staff. Learn More

Tags: Medicaid Resources, CDC Resources, Telehealth Resources, AMA Resources, CMS Resources, Pandemic, CCHPCA Resources, COVID-19