Patient engagement is all about physicians, nurses and health care providers creating more genuine and collaborative partnerships with their patients to support goals like improving health care outcomes, reducing costs and improving patient care.
Health care providers have traditionally followed a paternalistic model of health care delivery, where the patient presents with a specific set of symptoms and simply does whatever their doctor recommends with minimal input. The idea of replacing one-way prescriptive communication with two-way collaborative communication in the health care setting is the foundation of all efforts to improve patient engagement.
Studies have indicated that when patients are effectively engaged in their own medical care, the results can include improved adherence to treatment, lower rates of hospital re-admittance, decreased morbidity and enhanced quality of life. Patient engagement initiatives may also lead to benefits such as improved quality and safety of health care and increased levels of patient satisfaction.