Benefits of virtual healthcare
The benefits of virtual healthcare are numerous for patients and health systems.
Better access to care: Virtual healthcare appointments are promising for patients living in remote, rural, or underserved areas. Virtual healthcare can become a lifesaving offering for many people, especially true, when there is a shortage of qualified providers near their homes. Virtual healthcare technology can open care channels too, the American Telemedicine Association says.
Better quality of care: The American Medical Association says virtual healthcare can improve the quality of patient care. Additionally, the AMA says patient-physician relationships are stronger as access expands and more services are available remotely.
Convenience: According to AARP, patients waste more time than one might think on routine doctor visits, whether it’s sitting in stop-and-go traffic or a waiting room. Travel time takes times, and patients.
Managing chronic conditions: Virtual healthcare is being used by many health systems to monitor ongoing health conditions, including diabetes, high blood pressure, and even COPD.
Treating urgent symptoms: Patients can gain almost immediate access to caregivers for an initial appointment. In-person follow-up care may be required, but patients can get a quick start on the initial process from wherever they are.
Best care anywhere: No matter the patient’s location – another city or in another country — telehealth is helping to expand access to doctors and services. For example, retirees tend to travel a lot and may need care from home. Virtual visits make it easier to coordinate care with those on the go.
Reduced healthcare costs: Virtual healthcare could result in $6 billion per year in savings, according to Towers Watson. The reason: Better management of chronic diseases, reduced travel times, and fewer or shorter hospital stays. Those are wins for everyone.
Better self-care of chronic conditions: Self-care is more efficient with virtual care. For example, individuals with diabetes can use mobile technology to manage their life, diet, and health. By doing so, they reduce the need for in-person encounters.
For health systems, the benefits of virtual healthcare are slightly different. Virtual healthcare can augment human resources, expand clinical capacity, and improve efficiencies, as well as provide the above-listed benefits for patients. An additional benefit of virtual healthcare is that it allows health systems to move patients to become more involved with their care. In other words, engaged patients.
Virtual healthcare also can streamline in-person exams by collecting patients’ information, gathering symptom data, and identifying potential options of care before the actual visit. By collecting this patient information in advance, physicians save time to review possible treatment options and interact more with the patient. Direct virtual care communication with a patient before an office visit creates time savings for a medical practice and the patient. Estimates produced by virtual care technologies are anticipated to be about five minutes per encounter per physician.