Importance of patient education
Patient education is a vitally-critical component of the treatment for chronic and other conditions via telehealth. Telehealth exists, in large part, to provide not only care but education to patients. Instruction and clinical support provide patients with critical disease-related information and empower patients to become more deeply engaged in their care and outcomes.
Central to proper care reform is the need for an expanded role of educating patients about their condition, and how to interact with care teams. The impediment to patient engagement is the level of patient engagement.
Self-care education interventions by caregivers have shown improvements in self-efficacy, patient satisfaction, coping skills, and perceptions of social support. Significant clinical benefits demonstrated in trials of self-management of health include conditions such as diabetes, coronary heart disease, heart failure, and rheumatoid arthritis.
Alternatively, randomized controlled trials (RCTs) of self-management or lifestyle interventions for diabetes, for example, have shown reductions in diabetes incidence, improvements in comorbid depression, and other clinical benefits. In patients with rheumatoid arthritis, patient education has an immediate beneficial effect on disability, joint counts, patient assessment, psychological status, and depression, studies show. Similarly, self-management programs for epilepsy may improve knowledge about epilepsy and reduce seizure frequency. Heart failure management programs that include initiating self-management interventions also demonstrate a positive effect on outcomes, such as hospital readmissions, quality of life, and mortality. For each of these reasons, patient education programs are essential.
Participation in patient education programs is not spread evenly across socio-economic groups. Telehealth solutions can help fill these gaps. Ultimately, chronic disease self-management and preventive health programs focus on promoting informed lifestyle choices, risk-factor modification, and active patient self-management of chronic diseases. Such processes rely heavily on better information and communication practices. Lack of patient education in all cases can limit a patient’s ability to self-manage their health condition, which can negatively affect disease management.
Patients traditionally receive disease-related education during face-to-face interactions with a healthcare provider, but telehealth and computer-based technologies are changing that, for the better. The in-person delivery model is less viable and less convenient because of many factors, including lack of time, long distances between provider and patient, and cost. These barriers can keep patients from receiving proper education about their condition and care and can impact their long-term outcomes.