SANTA MONICA, CA – November 12, 2018 – TigerConnect (formerly TigerText), healthcare’s most considered clinical communication platform, was one of only three vendors recognized for “High Consideration, Retention, and Performance” in the research firm’s 2018 Decision Insights: Secure Communication report, released this week.
Additional validation from KLAS included TigerConnect having “by far” the most customers of any vendor, and confirmation as the most considered vendor among the nearly 20 profiled in the report – including EHR vendors. KLAS also recognized TigerConnect’s secure messaging functionality to “drive high satisfaction and very deep adoption with strong easy to use solutions.”
“We’re delighted to have received our highest marks to date in this year’s KLAS report,” said Brad Brooks, co-founder and CEO of TigerConnect. “As a pioneer in the secure clinical communications space, the insights and recognition from KLAS further validate both TigerConnect’s positive value being delivered for our existing customers and the significant market opportunity that still lies ahead.”
In the report, surveyed customers cited several reasons for choosing TigerConnect over other vendors, including the company’s recognition and large customer base, its reputation, and product usability. Other reasons included TigerConnect’s commitment to developing broader communication platform functionality and the ease with which the solution can be rolled out for physician messaging with minimal user training. 95% of customers agreed the company keeps all promises and 92% would buy TigerConnect again while 90% see TigerConnect as part of their long-term plans.
As healthcare’s largest provider of clinical communication solutions, TigerConnect helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. Trusted by more than 4,000 healthcare organizations, TigerConnect maintains 99.99% uptime and processes over 10 million messages each day. Its category-leading product innovations and advanced integrations with critical hospital systems deliver high value for hospitals and large health systems.
The company’s commitment to client success is reflected in its broad support organization that works directly with clients at every stage to streamline communication workflows and achieve the highest possible ROI. For more information, follow TigerConnect on Twitter, connect with us on LinkedIn and visit TigerConnect to learn how clients like RWJBarnabas, Geisinger, and Lifepoint are using TigerConnect to solve healthcare’s biggest communication challenges.