How do Apps for Secure Text Messaging Work?
Apps for secure text messaging work by allowing access to a software-as-a-service “On Demand” platform to send and receive ePHI in a manner compliant with the HIPAA regulations. The platform has administrative controls to safeguard the integrity of the ePHI, as well as fulfilling the technical and physical safeguards of the HIPAA Security Rule.
When an authorized user wants to communicate sensitive patient information securely, the recipient receives a notification linking to the information, but can only access it after authenticating their identity with a unique username and password. Thereafter the recipient can read the secure message, send replies, and upload attachments such as documents and images.
The HIPAA compliant text messaging platform enables multiple parties to be involved in the same discussion to collaborate on a patient’s healthcare, with the result that workflows are streamlined, productivity is increased and costs are reduced.
In a healthcare environment, apps for secure text messaging in compliance with HIPAA can also help to improve the standard of healthcare received by patients when physician consults, diagnoses, laboratory results, the administration of treatment and patient discharges can all be accelerated by secure messaging.