HIPAA compliant file sharing first became an issue for healthcare organizations when the 2013 Final Omnibus Rule enacted a series of regulations in the Health Insurance Portability and Accountability Act (HIPAA) regarding the security of electronic protected health information (ePHI) and the patients who it related to.
Any personal information that identified a patient was classified as ePHI, and this meant that a solution had to be found for how to share files in compliance with HIPAA – particularly when the files contained images of an injured patient or lab results.
Fortunately, TigerConnect’s secure messaging solution enables medical professionals to share files and collaborate securely without risking a breach of ePHI, and with the result that workflows are accelerated, efficiency is increased and patients have an enhanced healthcare experience.
TigerConnect’s secure messaging solution has been specifically designed for ease of use, and authorized personnel wishing to share files containing ePHI simply have to compose their message, attach the file and send it to the recipient.
While in transit and at rest, the content of the file is encrypted in accordance with HIPAA regulations and the file is viewable within the solution. The recipient is alerted that a message is waiting for them, authenticates their identity with a unique username and password, and clicks on the link to access the file containing ePHI.
The sender of the message can view when the file has been received and accessed, and he or she can then start a discussion thread about the content of the file and invite other colleagues to the discussion if extended collaboration is required.
Being able to share files in compliance with HIPAA enables medical professionals to transmit images of injuries, send lab results, and consult on x-ray results or documents relating to payments for healthcare. All of the information transmitted by secure text messaging can be integrated into a patient´s Electronic Medical Record (EMR) to save time, enhance workflows and further increase efficiency.
Other benefits of HIPAA compliant file sharing include cost savings for organizations who implement a secure text messaging solution and the patient who is being treated – Indeed one study conducted by the Ponemon Research Institute concluded that hospital discharge times could be reduced by 50% with a secure messaging solution, resulting in an average saving per healthcare facility of $557,253 per year.
More importantly for patients, diagnoses can be made more accurately when files are shared by secure text messaging, and appropriate treatment can be administered in a shorter period of time to enable a faster recovery. HIPAA compliant file sharing also facilitates a smoother passage between hospital discharge and home healthcare, while physician consults can be requested quicker with a secure messaging solution should a home healthcare worker become concerned about the health of their patient.
Being able to share files in compliance with HIPAA is not the only benefit of a secure messaging solution, as there are many other features on TigerConnect’s secure messaging platform that help enhance workflows, save costs and improve patient care:
Recently implemented enhancements to TigerConnect’s secure messaging solution enhance workflows further. These include:
See how TigerConnect helps 6,000+ healthcare teams collaborate seamlessly across the hall or across the health system.
TigerConnect provides secure, real-time mobile messaging for the enterprise, empowering organizations to work more securely. TigerConnect’s encrypted messaging platform keeps communications safe, improves workflows, and complies with industry regulations.