HIPAA-Compliant Messaging Transforms Care Collaboration

HIPAA-Compliant Messaging Transforms Care Collaboration

Secure, HIPAA-compliant Communication Delivers Better Care

Communication shortcomings and lack of security measures have hindered healthcare for decades. While digital technology revolutionizes clinical communications, it can also threaten patient privacy. Over the last three years, 93 percent of healthcare organizations have experienced a data breach, and 96 percent of healthcare IT professionals believe that cyberattacks are on the rise. Suffice it to say, prioritizing secure, HIPAA-compliant messaging and collaboration is a must for managing healthcare communication.

Security Challenges

When EHRs were introduced, the goal was that they would alleviate miscommunication. Unfortunately, without total integration, any collaboration gaps have been notoriously met with inefficient workarounds. Understandably, care teams want to get their work done and although a quick fix seems easier, these workarounds are rarely secure, safe, or compliant with industry standards and regulations.

Many of the challenges we encounter in healthcare today are simply unacceptable, especially with the many innovative solutions and tools available. The primary challenges impeding healthcare focus on security, communication, and collaboration failures experienced by clinicians daily.

    • Pagers are outdated and inefficient
    • Care teams are constantly playing phone tag
    • Too many steps to access vital patient data
    • Miscommunication runs rampant among teams
    • SMS texting lacks critical HIPAA-compliance

HIPAA-Compliant Messaging

Congress recognized these risks and passed the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This legislation sets national standards for patient privacy and healthcare data security. Those who prioritize and enable secure, HIPAA-compliant messaging experience:

    • Better patient care
    • Higher staff satisfaction
    • Enhanced patient experience
    • Lower operating expenses

TigerText Essentials protects patient information and improves workflows, providing health systems with a suite of security mechanisms to ensure the highest standards of patient confidentiality and data protection. It also integrates seamlessly into healthcare organizations, replacing outdated or inefficient communication methods.

Cloud-native with 99.99 percent uptime reliability, TigerText Essentials enables safe communication with colleagues at the point of care, and most importantly, is secure, HITRUST-certified, and HIPAA-compliant. Our solution provides customers with the tools, services, and products to facilitate key HIPAA standards, including:

    • Administrative safeguards
    • Physical safeguards
    • Technical safeguards

Finally, our secure text messaging application surpasses compliance criteria and automatically generates read receipts to confirm a message has been read, eliminating the need for follow-up calls and phone tag. TigerText Essentials also produces access reports and audit logs, allowing administrators to monitor use in compliance with secure messaging regulations.

HIPAA compliance is critical for healthcare organizations to protect patient privacy as well as their bottom line. To keep data safe, healthcare providers need a secure solution with these features built-in. Learn how TigerText Essentials improves care team communications and collaboration while achieving HIPAA-compliance by downloading our datasheet.

To find out more about TigerConnect and effective communication with care teams and patients, please contact us to learn more or to schedule a demo.

 

Care Team Collaboration in one Easy App

To learn more about how TigerConnect improves care team collaboration and communication, reach out to us at any time with questions or to request a demo.

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