Accelerate Patient Discharge Times with a Text Messaging Platform from TigerConnect
TigerConnect provides secure HIPAA-compliant text messaging to more than 3,000 medical facilities, which is not only used to accelerate patient discharge times, but also for a multitude of procedures.
Their secure texting platform works in a similar way to SMS text messaging, and complies with the conditions for using text messaging to accelerate patient discharge times by enabling authorized users to access or send PHI through a SAAS solution.
As the application works across multiple platforms, authorized users can collaborate simultaneously with access to lab results and x-ray images in order to accelerate patient discharge times with text messaging, and pre-determined “lifespans” can be attributed to each communication so that messages are automatically deleted once the discharge process is completed. The TigerConnect platform also produces audit logs and access reports in order that system administrators can monitor activity, and to ensure that when medical professionals are using text messaging to accelerate patient discharge times, they are doing so within the HIPAA regulations.
Develop Policies for Using Text Messaging to Accelerate Patient Discharge Times In order for medical professionals to be aware of the correct procedures for discharging patients by text, healthcare organizations have to develop “best practice” policies to prevent a breach of PHI and ensure that private patient information is not compromised.
We have compiled a white paper – “Top 8 Secure Messaging Policy Best Practices” – which lists the most important components of a HIPAA-compliant text messaging policy and includes information on what should be included in a secure texting policy, guidelines for using text messaging to accelerate patient discharge times and how a secure texting policy can be integrated with other organizational policies. The white paper is free to download without any obligations or commitments, and thereafter you are welcome to contact uswith any comments or questions you may have with regard to using text messaging to accelerate patient discharge times.
Additional Benefits of TigerConnect’s Secure Texting Platform Case studies and testimonials showcase the various benefits of TigerConnect. Medical professionals now have the ability to receive PHI on the go with secure texting – enhancing doctor-nurse communications and enabling requests for physician consults to be acted upon immediately.
Automatically generated read receipts confirm that messages sent by secure texting have been received, and this eliminates phone tag when hospital staff are attempting to locate an on-call doctor or when a medical professional is required to urgently attend a patient in their home.
Indeed, the biggest beneficiaries of secure texting are patients. From the time they are admitted to the time they are discharged, secure texting facilitates a higher level of healthcare – with diagnoses being delivered quicker by secure texting, the patient receiving the most appropriate treatment sooner and making a faster recovery.