EMS Communication Solution

Reduce ED Bottlenecks and Accelerate Emergency Care

Learn how you can reduce EMS handoff times and accelerate time-to-treatment with TigerConnect

Streamline EMS-to-Hospital Communication, Improve Patient Outcomes

Poor collaboration between EMS and ED staff leads to delayed coordination and patient handoffs, ultimately compromising care. Improved EMS-to-ED communication can result in:

65%

Reduce nurse workload and EMS wait time at EDs with better situational awareness for incoming ambulances with patient acuity level.

36%

Reduce service line activation, door-to-treatment, and first medical contact-to-treatment times.

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Reduce ED bottlenecks and improve emergency care coordination through streamlined communication.


BENEFITS


Improve Your Emergency Department Workflows

Real-time communication between EMS and hospital staff ensures seamless information sharing and better care coordination.

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Streamline Patient Handoffs and Prevent Bottlenecks

ED staff get comprehensive, real-time patient data before arrival, shortening handoff times and improving situational awareness. This translates into quicker treatment and better care outcomes.

Quickly Mobilize Code Teams in Emergency Situations 

Build clear, contextual communication channels between EMS and hospital staff to get patients registered before arrival and ensure they receive the right treatment on time. Improve response times by quickly activating care teams for situations like STEMI, sepsis, and stroke.

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Improve Workflows with Data-Driven Insights

Valuable data and reporting on emergency response processes allow ED directors to identify areas for improvement, such as staffing, protocols, and equipment, enhancing overall performance.

Increase Revenue

Boost your earnings by attracting more EMS patient referrals and high-revenue cases, like trauma and stroke patients.

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TigerConnect Clinical Collaboration Platform Tour 

Take an interactive tour to see how TigerConnect’s HIPAA-compliant, best-in-class collaboration platform can help you coordinate care more efficiently and deliver better patient outcomes.


FEATURES


​TigerConnect Features EMS and ED Staff Love

Enhance EMS-to-ED communication with contextual, HIPAA-compliant alerts.

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Intuitive, Easy-to-Use Interface

EMS can send comprehensive patient information from any device in under 30 seconds with configurable buttons that don’t require any typing.

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Secure and Reliable Communication

EMS can send photos of trauma scenes, share stroke assessment videos, or transmit real-time EKGs – all while remaining HIPAA compliant.

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Real-Time GPS ETA and Tracking

ED staff can monitor patient arrival times to ensure the appropriate service lines are activated in advance for specific care requirements.

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Configurable Emergency Protocols

Create customized workflows for STEMIs, strokes, and other critical scenarios to ensure ED teams have the necessary information to administer care quickly and effectively.

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Regional Emergency Coordination

A centralized dashboard enables real-time information exchange and collaborative response across multiple healthcare facilities during large scale emergencies.

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Data Capture for Case Reviews

Securely store and access all case details, including call recordings, time-stamped texts, and shared media, to easily conduct QA and performance analysis for process improvement.


Case Studies


Why Consider TigerConnect?

Clinical Workflows

Streamline Your Workflows

TigerConnect solutions make healthcare communication easy by putting information, data, and alerts in the hands of care teams.


RESOURCES


Additional Resources

Learn more about the benefits of a clinical communication solution.

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See a Demo

Ready to See More?

See how TigerConnect helps 7,000+ healthcare organizations collaborate seamlessly across the hall or across the health system.


FAQS


Frequently Asked Questions

Your questions about pre-hospital communication, answered

More efficient handoffs reduce ED bottlenecks, prevent delays in care, and optimize staff productivity. By smoothing transitions from EMS to hospital teams, TigerConnect Pre-Hospital supports better resource allocation and reduces costly bottlenecks or avoidable admissions.

Traditional communication methods, like radio calls and manual information transfer, create bottlenecks in emergency care coordination. These roadblocks can strain hospital resources, delay critical care, and worsen outcomes for patients in Trauma, STEMI, and Stroke service lines.

Unlike traditional communication platforms, TigerConnect fills pre-hospital communication gaps by:

  • Providing functionality beyond the ED, allowing intra-hospital activation of care teams.
  • Allowing providers to access real-time patient information.
  • Eliminate the disruptions produced by radio notifications, phone answering workloads, and manual data entry.
  • Improving key metrics like door-to-provider and door-to-treatment times.
  • Streamlining patient intake with GPS-powered ETAs, direct EKG transmission, and other pre-registration features.
  • Providing precise tracking of key performance indicators that give you actionable insights.

This means your care teams spend less time managing communications and more time delivering the best possible patient care. 

By enabling faster clinical decision-making and improving communication between EMS and ED teams, TigerConnect Pre-Hospital helps reduce delays in high-acuity cases—like stroke, STEMI, or trauma—and supports faster time-to-treatment, leaing to better care and patient outcomes.

TigerConnect seamlessly integrates with a wide range of hospital systems and devices. This facilitates smooth operations, easy adoption, and ensures that caregivers have the information they need at the right time, improving clinical workflow and operational efficiency.