The 2021 State of Healthcare Communication


Communication disconnects are a fundamental problem in healthcare 

Outdated and disconnected healthcare communication methods continue to create barriers in the healthcare industry. The top reported bottlenecks in moving patients through the healthcare ecosystem include consult, discharge, and transport delays. All of these bottlenecks could be solved with real-time advanced communication.

In the 2021 State of Healthcare Communication report, TigerConnect surveyed more than 739 clinical and administrative respondents on the challenges they faced in healthcare communication.

Key Findings:

  • 36% of respondents reported disconnects daily or multiple times a week
  • 88.4% rely heavily on landline phone calls
  • 69.5% of healthcare organizations still use faxes

Download the infographic to view additional findings from the report.